Tyrone Lamont Pringle
San Antonio,TX
Fall seven times; stand up eight.
Japanese proverb
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Self-motivated brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
27
27
years of professional experience
Work History
ACC COORDINATOR
ARCHITECTURAL CONTROL, SPECTRUM
03.2020 - Current
- Work with homeowners by responding to their inquiries, informing them of issues involving compliance, documenting actions, and resolving their concerns.
- Process and review improvement requests from homeowners and provide documents to appropriate review committee.
- Develop positive working relationships with association’s architectural control committees.
- Work well with my team and other departments at Spectrum
- Learn how to interpret new construction home plans, in order to process new home request.
- Customer service experience, with emphasis on conflict resolution
- Computer literate and familiar with Microsoft outlook, word, and excel.
FRAUD, FRAUD INVESTIGATOR
INVESTIGATIONS, USAA
05.2019 - 10.2019
- Proficiently uses variety of fraud management tools and systems to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.
- Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate risk and protect member's assets.
- Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.
- Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.
- Applies foundational knowledge of business, its products, and processes and provides improvement opportunities and recommended solutions to improve effectiveness or efficiency of fraud prevention and detection.
Fraud Specialist/ Special
Citigroup
03.2014 - 03.2019
- Performed review of documents (Trust, Estate and Power of Attorney)
- Performed complex investigations and detailed reviews of high dollar fraud and operational incidents, classifications and identification of suspicious activity.
- Interacted with financial centers, back-office departments, corporate security, and legal services as needed during investigation process
- Worked independently, support team efforts, and process high case volumes in timely manner.
- Recommended management changes to enable activity patterns or work processes that will benefit reduction of fraud.
- Filed daily work papers and other duties as assigned.
- Reviewed account opening documentation for High-Risk accounts that are opened at branches.
- Performed outreach to clients.
Banking Service Representative
Community Bank
05.2010 - 10.2013
- Executed daily operations of customer service team including establishing personal and business accounts, as well as running monthly account closure reports
- Maintained accurate accounting of all work handled in accordance with established fraud prevention and security procedures
- Assisted customers with credit line ranging from $500-$15,000
- Processed signature and automobile loan applications
- Prepared loan packages for loan management review, typed contracts, and disbursed proceeds.
- Managed service problems and resolved customer complaints.
- Ensured banking center was following regulatory and audit requirements.
Outdoor Living Associate
AAFES-Kadena Air Base
01.2010 - 05.2010
- Provided leadership and language assistance to 7 local national employees
- Directed ordering of outdoor living products and marketed and assembled products.
- Educated customers on proper use of fitness equipment and supplements.
- Performed credit card transactions and cash register duties.
- Arranged items at destination according to customer requests and instructions.
- Communicated with customers courteously and professionally to drive satisfaction
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
Box Line Coordinator, Spot Welder, Laser Operator, and Switchboard Coordinator
Eaton Electric
02.1997 - 11.2009
- Directly supervised over 14 personnel
- Coordinated daily operations schedules and was responsible for submitting written reports to management.
- Oversaw shipping schedule, as well as scheduled shipping dates.
- Provided conflict resolution and directed time management for personnel.
- Additionally, performed general computer tasks including Microsoft Office Word, Excel and PowerPoint on daily basis.
Education
Health Service Administration - Business Management, Management
Skills
- Anti-Money Laundry (AML)
- Microsoft Access, Excel, Outlook, PowerPoint, Suite, Visio, Word, SharePoint, and Lotus Notes
- Cash register
- Conflict resolution
- Customer service
- Documentation
- Leadership
- Review Legal Document
- Microsoft Access
- Excel
- Microsoft Office
- PowerPoint
- SharePoint
- Word
- Time management
- Visio
- Data Entry
- Prepared loan Applications
- Computer Database Coordination
- Project Support
- Presenting Ideas and Plans
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ACC COORDINATOR - ARCHITECTURAL CONTROL, SPECTRUM
03.2020 - Current
FRAUD, FRAUD INVESTIGATOR - INVESTIGATIONS, USAA
05.2019 - 10.2019
Fraud Specialist/ Special - Citigroup
03.2014 - 03.2019
Banking Service Representative - Community Bank
05.2010 - 10.2013
Outdoor Living Associate - AAFES-Kadena Air Base
01.2010 - 05.2010
Box Line Coordinator, Spot Welder, Laser Operator, and Switchboard Coordinator - Eaton Electric
02.1997 - 11.2009
Johnson C. Smith University, University of South Carolina, University of Maryland University College - Health Service Administration, Business Management, Management
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