Tyronica Clay
Baton Rouge,LA
Summary
Proven in enhancing patient rehabilitation outcomes at Baton Rouge Rehabilitation Hospital, I excel in teamwork, problem-solving, and patient care. Leveraging skills in behavioral support and multitasking, I've significantly improved patient mobility and satisfaction. My background also includes superior customer service roles, where I adeptly managed high-pressure situations and fostered customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Restorative Nurse Aide
Baton Rouge Rehabilitation Hospital
01.2021 - Current
- Collaborated closely with physical and occupational therapists to support patients in reaching their rehabilitative goals.
- Collaborated with interdisciplinary healthcare teams to develop effective treatment strategies for patients requiring rehabilitative care.
- Conducted comprehensive assessments of patients'' physical abilities, using this information to guide individualized interventions.
- Increased patient mobility with targeted range-of-motion exercises, contributing to a faster return to independence.
Customer Service Cashier
Circle K Corp
08.2020 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Care Representative
Cox Communications
03.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Bachelor of Arts - Cosmetology
Aveda Cosmetology
Baton Rouge, LA03.2024
High School Diploma -
Mentorship Steam Academy
Baton Rouge, LA06.2022
Skills
- Feeding Assistance
- Behavioral support
- Dressing assistance
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Patient Care
- Basic Life Support
Timeline
Restorative Nurse Aide
Baton Rouge Rehabilitation Hospital
01.2021 - Current
Customer Service Cashier
Circle K Corp
08.2020 - 09.2021
Customer Care Representative
Cox Communications
03.2020 - 09.2020
Bachelor of Arts - Cosmetology
Aveda Cosmetology
High School Diploma -
Mentorship Steam Academy
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