Dunamic Customer Service and Transportation Specialist With the Ability to lead of necessary with a proven track record at past Employers excelling in personnel management and effective communication. Enhanced project efficiency through innovative workflow processes and team training, while ensuring compliance with safety regulations. Recognized for strong problem-solving abilities and commitment to community engagement.
Overview
2026
2026
years of professional experience
Work History
Public Works Supervisor
City Of Cleveland
04.2018 - 09.2025
Supervised daily operations of public works projects ensuring adherence to safety regulations.
Coordinated maintenance schedules for city infrastructure, optimizing resource allocation.
Managed team performance through regular training sessions and feedback initiatives.
Developed workflow processes that improved project completion timelines and efficiency.
Mentored junior staff in best practices for public works management and operational procedures.
Conducted regular inspections of facilities to ensure compliance with local standards and regulations.
Truck Driver Laborer
Coca Cola
2012 - 2014
Operated delivery trucks to transport products efficiently across designated routes.
Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
Loaded and unloaded products, maintaining accurate inventory records during deliveries.
Collaborated with warehouse staff to optimize loading processes and reduce delivery times.
Maintained cleanliness and organization of the truck, adhering to safety standards.
Assisted in training new drivers on company policies and safe driving practices.
Responded promptly to customer inquiries and resolved delivery issues effectively.
Monitored fuel usage and completed daily logs for fuel efficiency tracking.
Provided excellent customer service by professionally addressing any concerns or questions from clients upon delivery of goods.
Navigated challenging weather conditions while maintaining safe driving practices for the protection of cargo and fellow motorists.
Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
Streamlined processes during delivery stops by efficiently organizing paperwork and cargo, reducing time spent at each location.
Completed paperwork accurately and efficiently, submitting required documents on time to ensure proper recordkeeping.
Drove equipment from one site to another to deliver tools and complete jobs.
Field Technician
Ohio Regional Sewer District
05.2013 - 02.2025
Installed and maintained sewer systems using specialized equipment and tools.
Conducted routine inspections to identify potential issues and ensure compliance with safety regulations.
Collaborated with team members to troubleshoot and resolve operational challenges efficiently.
Documented maintenance activities and system performance for regulatory reporting purposes.
Assisted in the training of new technicians on standard operating procedures and safety protocols.
Kept detailed records of field measurements and data.
Collaborated with other field technicians to resolve complex technical issues.
Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Prepared and submitted reports to document work performed and provide progress updates to management.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Delivered high-quality work by diligently following standard operating procedures.
Highway Technician
Ohio Department Of Transportation
02.2015 - 07.2018
Conducted inspections of highway infrastructure to ensure compliance with safety standards.
Assisted in the maintenance and repair of roadways, bridges, and related structures.
Operated specialized equipment for road construction and maintenance tasks.
Collaborated with engineering teams to evaluate project specifications and requirements.
Documented field observations and reported findings to support project planning efforts.
Implemented safety protocols during construction activities to minimize hazards on-site.
Utilized a proactive approach in identifying potential issues before they escalated into costly problems or delays.
Improved highway safety by conducting regular inspections and maintenance tasks.
Ensured compliance with state regulations by following proper guidelines for highway maintenance and repair work.
Optimized resource allocation through effective inventory management practices, minimizing downtime due to insufficient supplies or equipment availability.
Achieved timely completion of maintenance projects by effectively coordinating with team members, contractors, and local authorities.
Crane Operator/ Yard Jockey
Olympic Steel
01.2014 - 02.2015
Monitored load weights and maintained balance to prevent accidents during crane operations.
Conducted pre-operation inspections to ensure equipment safety and compliance with regulations.
Operated overhead cranes to transport materials efficiently within designated areas.
Performed daily safety checks to achieve safe operating condition of equipment.
Calculated appropriate size and weight distribution to safely manage load.
Operated mobile crane and moved materials to various locations to meet job schedule demands.
Maneuvered loads safely to achieve accuracy and stability.
Achieved strong reputation for reliability among supervisors, leading to increased responsibility for critical lifts on high-profile projects.