Dynamic professional with a background in event coordination, brand activation management, secret shopping, and tour management. Currently bringing a robust skill set, including event planning, brand engagement, crisis management, to contribute effectively to FEMA's mission. Eager to leverage my diverse experience to enhance FEMA's disaster response and recovery efforts.
Boosted customer retention by providing exceptional product support and addressing user concerns.
Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
Established strong relationships with key industry influencers to promote products through various channels.
Leveraged data-driven insights to inform continuous improvement of existing products and features.
Coordinated setup and breakdown for outdoor footprint events, assisting with unloading and placement of furniture and decor.
Managed reservations and line management for the message truck, utilizing and iPad for employee check-in and waiver signing.
Conducted check- in for Delta employees and contractors, distributing meal tickets and scratch -off boarding passes for prize eligibility.
Ensure efficient food truck operations, guiding employees to correct lines and maintaining a clean environment .
Acted as a floater Lead, managing rotation breaks for different areas within the footprint.
Successfully represented Paramount+ contributing to increased brand awareness.
Executed seamless giveaways, fostering positive brand associations and consumer engagement.
Enhanced social media presence through strategically promoted branded hashtags and user-generated content.
Collaborated with cross-functional teams for successful product launches and promotions.
Developed strong relationships with key stakeholders, ensuring alignment of business objectives and marketing strategies.
Conduct Mystery Shop shifts with the utmost discretion and professionalism .
Executed onsite check-in through BookedOut App., maintaining accurate geotagging for accountability.
captured required photos of bottles with "out of range' pricing, adhering to specified guidelines.
Provided detailed notes explaining any challenges faced in obtaining prices or photos.
Consistently delivered high-quality reporting, contributing valuable insights for strategic decision-making.
Successfully navigated stores with restrictions on merchandisers, ensuring inconspicuous survey completion.
Upheld a professional demeanor at all times, aligning with Moet Hennessy's commitment to excellence.
Led and executed strategic promotional tours, ensuring brand visibility and engagement.
Managed a team of Brand Ambassadors,providing leadership, guidance, and training for optimal performance.
Coordinated logistics, including event setup, teardown, and transportation, ensuring seamless operations.
Fostered relationships with key stakeholders, retail partners, and event venues to enhance tour effectiveness.
Conducted post-event analysis,gathering insights for continuous improvement in future tours.
Organization
Problem -Solving & Ddaptability
Time Management
Logistics Coordination
Budget Management
Community planning
Public-facing customer service
Administrative support
Recap & Report Writing