Tyrree Mosby
Jamaica,United States
Summary
Dynamic professional with a proven track record at Geico, excelling in data analysis and customer service. Demonstrated exceptional problem-solving and organizational skills, achieving a 98% on-time delivery rate as a Delivery Driver. Proficient in policy interpretation and modification, leading to enhanced operational efficiency and increased customer satisfaction. Aiming to leverage these competencies in a challenging role that further fosters growth and development.
Overview
8
8
years of professional experience
Work History
Teacher Assistant
Board of Education
Jamaica
02.2022 - 02.2023
- Assist students with daily activities, ensuring smooth transitions during lunch and recess
- Maintain organized and clean classrooms, supporting a conducive learning environment
- Facilitate lunch duties, enhancing student experience and safety
- Collaborate with teachers to implement classroom management strategies
- Contribute to a positive school atmosphere through proactive support
Delivery Driver
Amazon
New York, United States
09.2019 - 03.2020
- Organized and sorted packages daily, ensuring timely and accurate deliveries
- Delivered up to 100 packages per day, maintaining a 98% on-time delivery rate
- Utilized GPS and route optimization tools to enhance delivery efficiency
- Resolved customer inquiries and issues promptly, improving customer satisfaction
- Adhered to safety protocols, reducing delivery-related incidents
Taxi Dispatch
ABM
JFK Airport
07.2015 - 02.2019
- Fostered seamless coordination between airport staff, taxi drivers, and passengers
- Facilitated smooth transitions and ensured clear communication, enhancing the overall travel experience
- Maintained meticulous oversight of taxi line operations, ensuring compliance with regulations and safety protocols
- Implemented precise tracking systems for improved efficiency
- Orchestrated efficient taxi dispatch operations, ensuring seamless passenger flow and optimizing resource allocation at JFK airport
Claims Representative
Geico
Woodbury, United States
- Handled customer accident claims, documenting details, and determining next steps for vehicle repairs
- Guided customers through the claims process, ensuring efficient resolution and high satisfaction
- Utilized decision-making skills to assess claims, contributing to streamlined operations
- Provided clear instructions to customers, enhancing their understanding of the claims process
Education
Highschool Diploma -
Pathways College Prep
Hollis, Ny06.2011
Skills
- Data analysis
- Project management
- Customer service
- Organization
- Delivery
- Case Management
- Patient contact
- Policy Interpretation
- Policy modification
- Problem-solving abilities
Personal Information
Age: 31
Timeline
Teacher Assistant
Board of Education
02.2022 - 02.2023
Delivery Driver
Amazon
09.2019 - 03.2020
Taxi Dispatch
ABM
07.2015 - 02.2019
Claims Representative
Geico
Highschool Diploma -
Pathways College Prep
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