TYRREL McIntosh
22319 114th Ave Cambria Heights ,NY
Summary
Dynamic Inside Plants Engineer with a proven track record at Optimum, enhancing network reliability through expert fiber splicing and meticulous quality assurance. Adept in network configuration and critical thinking, I deliver customized solutions that elevate performance and customer satisfaction, ensuring seamless communication and robust telecommunications infrastructure.
Overview
7
7
years of professional experience
Work History
Inside Plants Engineer
Optimum
151 Fulton Street
08.2025 - Current
- Assisted in designing and testing engineering solutions to improve product performance.
- Collaborated with cross-functional teams to develop project specifications and timelines.
- Utilized CAD software for creating detailed technical drawings and schematics.
- Conducted quality assurance checks to ensure compliance with industry standards.
- Assisted in the maintenance and repair of existing fiber optic networks, ensuring minimal downtime.
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
Fiber Optic Technician
Apex Systems
330 Park Ave 7th Floor
04.2021 - 07.2024
- Installed and terminated fiber optic cables to ensure optimal connectivity and performance.
- Supported seamless communication services by performing thorough testing of newly installed or repaired fiber optic networks before deployment.
- Improved customer satisfaction by providing detailed technical support and guidance on fiber optic system usage.
- Customized fiber optic solutions to meet unique client requirements, ensuring maximum efficiency and satisfaction.
- Utilized specialized tools for splicing and testing fiber optics, enhancing technical proficiency.
Desktop Support Engineer
Icon PLC
New York, NY
03.2019 - 06.2020
- Provided technical support for desktop hardware and software issues, enhancing user productivity.
- Diagnosed and resolved network connectivity problems, ensuring minimal downtime for end-users.
- Installed and configured operating systems and applications, improving system performance and reliability.
- Conducted training sessions for staff on new technology implementations, fostering increased user adoption.
Education
No Degree - Computer Networking
My Computer Career
Raleigh, NC08-2023
High School Diploma -
Martin Van Buren
Hillside, NY 09-2011
Skills
- Critical thinking
- Network configuration
- IP addressing and subnetting
- Cisco switching expertise
- Technical reporting
- System troubleshooting
- Fiber optic routing
- Fiber splicing expertise
- Telecommunications infrastructure
- Fiber optic cleaning
- Network optimization
- Spectrum analysis
- RF system design
- RF component selection
Timeline
Inside Plants Engineer
Optimum
08.2025 - Current
Fiber Optic Technician
Apex Systems
04.2021 - 07.2024
Desktop Support Engineer
Icon PLC
03.2019 - 06.2020
No Degree - Computer Networking
My Computer Career
High School Diploma -
Martin Van Buren