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Tyrrell Milner
Fairbanks,AK
Summary
Adept at enhancing patient and customer experiences, I leveraged my histotech certification and phlebotomy skills at Fairbanks Memorial Hospital to improve care quality. Known for a friendly attitude and meticulous attention to detail, I significantly raised satisfaction rates. My ability to thrive in team settings and adapt to demanding environments underpins my professional journey. Recent graduate with foundational knowledge in histology/phlebotomy procedures and hands-on experience gained through academic training and daily work in the fields. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Histotech
Fairbanks Memorial Hospital
09.2019 - 10.2024
- Histotech certification received from __________ on _______.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
Phlebotomist
Fairbanks Memorial Hospital
07.2012 - 08.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Organized daily work based on collection priority.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Store Team Member
Fred Meyers
08.2004 - 03.2012
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured compliance with all company policies related to safety, security, health regulations, resulting in fewer incidents/injuries.
- Managed inventory, ensuring products were well-stocked and current.
- Streamlined restocking process to minimize disruptions on sales floor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Science - Biology
University of Alaska Fairbanks
Fairbanks, AK06-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
- Verbal communication
- Attention to detail
Certification
- Histology Certification, (who issued), (date)
Interests
Timeline
Histotech
Fairbanks Memorial Hospital
09.2019 - 10.2024
Phlebotomist
Fairbanks Memorial Hospital
07.2012 - 08.2019
Store Team Member
Fred Meyers
08.2004 - 03.2012
Associate of Science - Biology
University of Alaska Fairbanks
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