People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
Smoothie King
Gonzales
12.2024 - Current
Prepared high-quality smoothies using fresh ingredients and specialized equipment.
Maintained cleanliness and organization of workstations and equipment throughout shifts.
Assisted customers in selecting smoothie options based on preferences and dietary needs.
Operated blenders, juicers, and other kitchen appliances efficiently and safely.
Collaborated with team members to ensure smooth operation during busy periods.
Monitored inventory levels of fruits, vegetables, and supplies for timely replenishment.
Followed food safety protocols to ensure compliance with health regulations consistently.
Trained new staff on smoothie preparation techniques and customer service standards.
Prepared smoothies according to customer orders, using fresh fruits and vegetables.
Assisted other team members when needed in order to ensure efficient operations.
Operated cash register to process payments from customers.
Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
Student Athletic Trainer
East Ascension High School
Gonzales
08.2022 - 05.2025
Assisted in the evaluation of student athletes' injuries and conditions.
Maintained equipment inventory and ensured proper sanitation practices.
Documented injury reports and treatment plans for medical records.
Performed therapeutic treatments such as taping, stretching, massage, ice packs and heat therapy.
Monitored athletes' health and fitness levels, including hydration and nutrition.
Assisted in the prevention of injuries by providing pre-participation physicals and screenings.
Inventoried training supplies and medical equipment.
Maintained records of all treatments provided to athletes.
Monitored environmental conditions to ensure athlete safety during outdoor activities.
Crew Member
McDonald's
Gonzales
01.2024 - 07.2024
Delivered exceptional customer service in fast-paced dining environment.
Operated kitchen equipment to prepare food items efficiently.
Maintained cleanliness and organization of dining and kitchen areas.
Collaborated with team members to ensure timely order fulfillment.
Assisted in training new crew members on food safety procedures.
Handled cash transactions accurately at the front counter.
Implemented inventory controls to minimize waste and improve efficiency.
Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Provided excellent customer service to maintain a positive atmosphere for guests.
Team Member
Ty-Ty’s Italian Ice & Concessions
Baton Rouge
01.2018 - 01.2024
Prepared and served Italian ice to customers during busy concession events.
Maintained cleanliness and organization of workstations and serving areas.
Assisted team members in setting up and dismantling concession stands efficiently.
Operate the cash register.
Take orders.
Stock Products.
Managed inventory by restocking supplies and monitoring product levels regularly.
Operated point-of-sale systems to process customer transactions accurately.
Engaged with customers to provide exceptional service and product recommendations.
Followed safety protocols to ensure a safe working environment for all staff.
Trained new team members on operational procedures and best practices.
Greeted customers upon entering the store with friendly demeanor.
Worked hard to learn required tasks quickly to maximize performance.
Part-Time Front House Team Member
Chick-Fil-A
Gonzales
01.2023 - 07.2023
Collaborated with team members to maximize productivity and efficiency.
Assisted customers with orders and provided exceptional service during busy hours.
Maintained cleanliness and organization of dining area and kitchen workspace.
Collaborated with team members to ensure efficient workflow during peak times.
Trained new team members on procedures and customer service expectations.
Handled cash transactions accurately at the register while ensuring customer satisfaction.
Participated in team meetings to discuss operational improvements and service strategies.
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.
Worked hard to learn required tasks quickly to maximize performance.
Greeted customers upon entering the store with friendly demeanor.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor of Science - Kinesiology Pre Athletic Training
Louisiana State University
Baton Rouge, LA
05-2029
High School Diploma -
East Ascension High School
Gonzales, LA
05-2025
Skills
Athletic training
Injury assessment
Customer service
Team collaboration
Equipment maintenance
Nutrition monitoring
Client service
Drawer assignments
Client support
Shift checklists
Policy enforcement
Creative problem solving
Customer service management
Flexible schedule
References
PROFESSIONAL AND PERSONAL REFERENCES ARE AVAILABLE AND WILL BE FURNISHED UPON REQUEST
Affiliations
3.0 - 3.5 GPA Throughout Highschool
CCMA
National Honors Society
Allied Health
Honors Graduate
Advanced Credentials
Student Athletic Trainer
Accomplishments
Rookie of The Year
Captain of the student training staff
Certification
CPR
Certified Clinical Medical Assistant
References
References available upon request.
Timeline
Shift Leader
Smoothie King
12.2024 - Current
Crew Member
McDonald's
01.2024 - 07.2024
Part-Time Front House Team Member
Chick-Fil-A
01.2023 - 07.2023
Student Athletic Trainer
East Ascension High School
08.2022 - 05.2025
Team Member
Ty-Ty’s Italian Ice & Concessions
01.2018 - 01.2024
Bachelor of Science - Kinesiology Pre Athletic Training