Tyrus Castillo

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Promoted a positive work environment through effective communication and teamwork among staff members.
• Assisted other team members to achieve goals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• Trained new team members on procedures, customer service, and sales techniques.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Became familiar with products to answer questions and make suggestions.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Operated cash register to ring up final bill and process various forms of payment.
• Prepared products following restaurant, health, and safety standards and procedures.
• Delivered exceptional service as illustrated through multiple positive Yelp reviews.
• Observed customer purchases in line and differentiated between standard portions.
• Backed up servers by setting up trays and completing some food deliveries.
• Filled out daily shift log to record amount of food prepared, used and leftover.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Prepared salads, soups and sandwiches for customers.
• Reconciled receipt totals, cash and credit payments to address shortages.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Completed milkshakes and ice cream desserts for customers.
• Brewed coffee and tea and changed out drink station syrups.

I did landscaping which was lawn, mowing lawn care, tree, services, cement, projects, moving gravel, moving rocks, etc.