Tyrycia-Marie Miller
Atlanta
Summary
Proven hospitality professional with a track record of enhancing guest experiences at high-profile establishments like Ruth Chris Steakhouse. Expert in POS operations and cash handling, coupled with a strong work ethic and exceptional customer service skills. Excelled in guest engagement, significantly boosting satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Server
Toast on Lenox
07.2024 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Texas Roadhouse
05.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Ruth Chris Steakhouse
01.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Crackle Barrel
03.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Malo
07.2019 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Improved dining experience by providing prompt, attentive service to guests.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Sales Associate
American Eagle AC
11.2021 - 05.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Ulta
02.2019 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
East High School
Des Moines, IA05.2016
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Exceptional customer service
- Hospitality service expertise
- Professional appearance
- Customer service
- Safe food handling
- Cleanliness standards
- High volume dining
- Order accuracy
- Suggestive selling
- Guest relations management
- Point of sale operation
Timeline
Server
Toast on Lenox
07.2024 - 12.2024
Server
Texas Roadhouse
05.2024 - 12.2024
Server
Ruth Chris Steakhouse
01.2023 - 05.2024
Server
Crackle Barrel
03.2022 - 12.2022
Sales Associate
American Eagle AC
11.2021 - 05.2022
Server
Malo
07.2019 - 10.2022
Sales Associate
Ulta
02.2019 - 09.2020
East High School
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