Tyrzah Scott
Quincy,MA
Summary
Versatile and dedicated, with a proven track record at Safeway for enhancing customer satisfaction through exceptional service and maintaining rigorous cleanliness standards. Demonstrates strong work ethic and teamwork, adept at problem-solving and ensuring sanitary conditions. Skilled in customer service and sanitation practices, contributing significantly to workplace efficiency and safety.
Overview
2025
2025
years of professional experience
Work History
Deli Clerk
Safeway
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Housekeeper
Aslans Maintenance
08.2021 - 07.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
Cashier
Circle K Corp
01.2023 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cook
Dennys Restaurant
01.2022 - 09.2023
- Monitored food safety standards to uphold health regulations.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Cooked meals to meet customer dietary preferences and special requests.
- Engaged with guests to gather feedback and improve menu offerings.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Bachelor's Of Healthcare Administration - Healthcare
Southern New Hampshire University
Hooksett, NHSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Equipment safety
- Sanitation practices
- Hospitality service expertise
- Hospitality and accommodation
- Machine safety
- Teamwork and collaboration
- Cleaning and organization
- Cleaning and sanitation
- Problem-solving
- Adaptability and flexibility
- Critical thinking
Timeline
Cashier
Circle K Corp
01.2023 - 11.2024
Cook
Dennys Restaurant
01.2022 - 09.2023
Housekeeper
Aslans Maintenance
08.2021 - 07.2022
Deli Clerk
Safeway
Bachelor's Of Healthcare Administration - Healthcare
Southern New Hampshire University
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