Tysean Pryce
Stone Mountain,GA
Summary
Dynamic leader with proven expertise in beverage management and sales enhancement, notably at Stars And Strikes Family Entertainment Center. Excelled in creative mixology and upselling strategies, boosting revenue and enhancing customer satisfaction. Skilled in POS operation and team scheduling, demonstrating a service-oriented mindset and a flair for fostering memorable guest experiences.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
Stars And Strikes Family Entertainment Center
09.2020 - Current
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
Sales Lead
Foot Locker
04.2019 - 06.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
Education
Hs -
Humanities And The Arts Hs
Queens, NY04.2020
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Scheduling staff
- Beverage making
- Liquor restocking
- Customer service
- Suggestive selling
- Outgoing personality
- Menu memorization
- Creative mixology
- Responsible alcohol service
- Service-oriented mindset
- Hospitality service expertise
- Sales expertise
- Payment processing
- Clear and effective communication
- Complex Problem-solving
- Professional appearance
- ABC standards
- Food service
- Cash and credit transactions
Timeline
Bartender Shift Manager
Stars And Strikes Family Entertainment Center
09.2020 - Current
Sales Lead
Foot Locker
04.2019 - 06.2020
Hs -
Humanities And The Arts Hs
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