Tysha Wells
Paterson,NJ
Summary
Dynamic and bilingual professional with a strong background in customer service and child development, honed at Child Care Services. Proven ability to enhance client satisfaction through effective communication and time management. Skilled in cash handling and maintaining safety protocols, ensuring a positive experience for diverse clientele. In the medical station, i’ve gained much experience in the pediatric dealing with infants, toddlers, and newborns. I’ve been able to level up my skills on the computer system as well.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Baby Sitter
Child Care Services
Englewood, NJ
12.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks
Medical Assistant Intern
Clara Maass Medical Center
Belleville, NJ
12.2023 - 06.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Receptionist
Jeep Chrysler Dodge City
Little Falls, NJ
03.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Fountain Worker
Friendly's
Elmwood Park, NJ
04.2021 - 09.2021
- Trained new employees in standard operating procedures, ensuring consistency in product quality and service delivery.
- Displayed strong multitasking abilities by handling multiple orders simultaneously, ensuring timely completion of tasks.
- Enhanced customer satisfaction by efficiently preparing and serving beverages, snacks, and ice cream products.
Cashier
Toyota Universe
Little Falls, NJ
01.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Engaged with a high volume of customers daily
Education
High School Diploma -
Clifton High School
Clifton, NJMedical Assistant - Medical
American Institute
Clifton, NJ06.2024
Skills
- Child development
- Bilingual (English/Spanish)
- Computer Skills including word, excel
- Customer service
- Time management
- Communication skills
- Cash handling
- Experience working with people from different backgrounds
Accomplishments
- Documented and resolved Issue which led to Results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Medical Assistant
Timeline
Medical Assistant Intern
Clara Maass Medical Center
12.2023 - 06.2024
Receptionist
Jeep Chrysler Dodge City
03.2022 - 10.2022
Fountain Worker
Friendly's
04.2021 - 09.2021
Cashier
Toyota Universe
01.2020 - 08.2020
Baby Sitter
Child Care Services
12.2019 - Current
High School Diploma -
Clifton High School
Medical Assistant - Medical
American Institute