Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Transcriptionist position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Tysha Yocum
Bardstown,KY
Summary
Overview
12
years of professional experience
Work History
Burger King
Crew Member
08.2019 - Current
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Mitsuba
Assembler
06.2017 - 08.2019
Job overview
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Collaborated effectively with team members to meet production targets consistently.
- Streamlined assembly process by suggesting improvements to existing methods, leading to increased productivity.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
SYKES
Call Center Representative
09.2009 - 05.2012
Job overview
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Life Care Center
CNA
05.2006 - 08.2008
Job overview
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
Colonial Health And Rehabilitation Center
CNA
02.2003 - 09.2005
Job overview
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
St. Catherines CollegeSpringfield, KY
University Overview
Bardstown High SchoolBardstown, KY
06.2004
University Overview
Skills
- Customer Service
- Cooking
- Menu Memorization
- Order Management
- Decision Making
- Quality Assurance
- Reporting and Analysis
- Excellent Communication
- Problem Solving
- Active Listening
- Script Adherence
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Medical Terminology
- Patient Care
Hiring Manager
Hiring Manager
Bankers Life and Casualty CompanyCover Letter
Cover Letter
Dear Hiring Manager, Thank you for the opportunity to apply for the Virtual Assistant role at your company. After reviewing your job description, it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a focused professional who has been consistently praised as adaptable by my co-workers and management. Over the course of my 12-year career, I've developed a skill set directly relevant to the Virtual assistant you are hiring for, including productivity improvement, production lead time, and order fulfillment. Overall, I have consistently demonstrated critical thinking, leadership, and organizational abilities in every aspect of my Assembler role at Mitsuba, and I invite you to review my detailed achievements in the attached resume. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (502) 249-5840 or via email at tyshayocum@yahoo.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Tysha Yocum
Availability
See my work availability
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Timeline
Crew Member
Burger King
08.2019 - Current
Assembler
Mitsuba
06.2017 - 08.2019
Call Center Representative
SYKES
09.2009 - 05.2012
CNA
Life Care Center
05.2006 - 08.2008
CNA
Colonial Health And Rehabilitation Center
02.2003 - 09.2005
St. Catherines College
Bardstown High School
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