Tyshala Garnett
Columbia,SC
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FC Associate
Amazon
01.2023 - Current
- Maintained stringent quality control standards, meticulously inspecting products to ensure they met company and customer specifications
- Efficiently processed and prepared customer orders for packing, utilizing organizational skills to prioritize tasks and meet tight deadlines
- Demonstrated exceptional time management skills in a fast-paced environment, contributing to the timely delivery of customer orders and overall operational efficiency
Assistant Manager
Vampire Penguin
09.2021 - 10.2024
- Provided hands-on leadership and mentorship to team members, conducting training sessions and offering ongoing support to promote professional development and job performance
- Effectively resolved customer issues and mediated employee disputes, utilizing strong communication and problem-solving skills to achieve satisfactory resolutions
- Delivered prompt and courteous customer service, adeptly addressing inquiries and concerns to ensure a positive experience for patrons
Mental Health Technician
Three Rivers Behavioral
11.2023 - 04.2024
- Provided compassionate direct care, guidance, and served as a positive role model for patients undergoing mental health treatment
- Developed, implemented, and evaluated personalized treatment plans, actively monitoring progress and adjusting interventions as necessary
- Demonstrated proficiency in medication administration protocols, ensuring accurate dosing and adherence to safety procedures
- Conducted thorough patient assessments to identify mental health needs and collaborated with interdisciplinary teams to develop comprehensive care strategies
- Educated patients and their families on mental health conditions, treatment options, and coping mechanisms, fostering understanding and empowerment
Shift Leader
Just Julie's
03.2019 - 08.2021
- Strategically delegated tasks to staff members, assigning responsibilities based on individual strengths and workload demands to optimize productivity and efficiency
- Implemented effective supervision strategies during shifts, closely monitoring workflow and intervening as needed to maintain smooth business operations and customer satisfaction
- Conducted regular performance evaluations and provided constructive feedback to team members, fostering accountability and continuous improvement
Intern
Columbia County Community Connections
06.2016 - 08.2018
- Contributed to community enrichment initiatives, supporting the mission of improving quality of life for residents through various outreach programs and services
- Served as a paid intern at the senior center, organizing and facilitating engaging activities, games, and events for elderly patrons to promote socialization and mental stimulation
- Demonstrated responsibility and professionalism while chaperoning patrons on excursions, ensuring their safety and well-being throughout outings
Education
Bachelor of Psychology - Psychology, Child and Family Development
Benedict College
05.2023
Skills
- Adaptability and flexibility
- Behavior Management
- Warehouse Safety
- Family support and assistance
- De-escalation Techniques
- Mental Health First Aid
- Task Delegation
- Policy Enforcement
- Customer service orientation
Certification
- Epilepsy Foundation - Seizures Recognition and First Aid Certification
- American Red Cross - Adult and Pediatric First Aid/CPR/AED
Timeline
Mental Health Technician
Three Rivers Behavioral
11.2023 - 04.2024
FC Associate
Amazon
01.2023 - Current
Assistant Manager
Vampire Penguin
09.2021 - 10.2024
Shift Leader
Just Julie's
03.2019 - 08.2021
Intern
Columbia County Community Connections
06.2016 - 08.2018
Bachelor of Psychology - Psychology, Child and Family Development
Benedict College
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