Tyshanta Andrew
Rayne,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounting position. Ready to help team achieve company goals. Experienced with cash management, reconciliation, preparing deposits, and answering billing questions. Strong understanding of GAAP, accounting concepts, Excel and QuickBooks. Meticulous analytical thinker with demonstrated ability to research and resolve complex problems and conflicts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
UM Administration Coordinator II
Humana
06.2022 - Current
- Take incoming calls from members, prescribers, and pharmacies
- Initiate prior authorizations and research denied pharmacy claims to resolve and assist with overrides
- Provide contracting information and statuses to pharmacies new and existing to Humana network.
Customer Experience
Teleperformance
01.2022 - 05.2022
- Case management of warranty and repair issues
- Liaison between the customer and dealer.
Medicare Sales Rep
eHealth Insurance
07.2021 - 12.2021
- Sell and solicit Medicare Advantage and Supplement plans for different insurance carriers
- Advise the beneficiary the best plan for their needs.
Customer Experience I
Conduent Business Solutions
07.2019 - 07.2021
- Customer Experience includes answering incoming calls and billing questions
- Processing and updating payments, placing orders, logging calls giving order status, creating shipping issues and escalating when necessary.
Front End Associate
Bed Bath and Beyond
11.2015 - 07.2019
- Front end associate included checking out, processing returns and exchanges, filing price overrides and other paperwork, researching missing UPC or SKU, verifying inventory and documenting damaged or stolen merchandise.
Education
Bachelor of Science in Accounting -
Southern New Hampshire University
Manchester, NH04.2019
Bachelor of Science in Management -
University of Louisiana at Lafayette
Lafayette, LA12.2012
Skills
- Bookkeeping
- GAAP
- Meticulous
- QuickBooks Online
- Excel Spreadsheet Preparation
- Tax Preparation
- GAAP Accounting
- Cash Management
- Bank Reconciliations
- Understanding of Invoicing/Billing
Certification
- 10/23/2023, Intuit Academy Bookkeeping Course
- 07/29/2023, QBO Pro Advisor Certification
Timeline
UM Administration Coordinator II
Humana
06.2022 - Current
Customer Experience
Teleperformance
01.2022 - 05.2022
Medicare Sales Rep
eHealth Insurance
07.2021 - 12.2021
Customer Experience I
Conduent Business Solutions
07.2019 - 07.2021
Front End Associate
Bed Bath and Beyond
11.2015 - 07.2019
Bachelor of Science in Accounting -
Southern New Hampshire University
Bachelor of Science in Management -
University of Louisiana at Lafayette
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