Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyshawn Dennis

Jersey City,NJ

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my cash handling expertise and exceptional customer service skills at Walmart to significantly improve transaction efficiency. My proactive approach and ability to negotiate with vendors at Whole Food Market contributed to a noticeable increase in sales, demonstrating a strong work ethic and a knack for fostering customer loyalty.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

High-energy offering over many years of experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.

Motivated cashier and stocker with years of experience. Accomplished various tasks daily, including, stocking shelves and collecting payments with cash registers in a Cheerful manner when assisting customers and coworkers.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart
05.2024 - 06.2024
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Seafood Team Member

Whole Food Market
01.2024 - 04.2024
  • Developed strong relationships with vendors, negotiating competitive prices while maintaining product quality standards.
  • Contributed to increased sales through engaging product demonstrations and tastings.
  • Acted as a trusted resource for customers, providing reliable advice on seafood selection, storage, and preparation based on their individual preferences or dietary requirements.
  • Assisted customers in making informed purchasing decisions by sharing detailed information about various seafood options and preparation techniques.
  • Supported overall store cleanliness by conducting regular cleaning tasks in work area according to established procedures.
  • Demonstrated expert filleting and portioning skills, providing customers with customized cuts upon request.
  • Maintained strict quality control standards for seafood products, ensuring freshness and safety for consumers.
  • Handled specialty seafood items for packaging and display.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

PM Personal Shopper

Ahold ECommerse Sales
04.2023 - 03.2024
  • Help Co-Worker shop orders given between 70,000 and 140,000 orders.
  • Pick & Pack customer items in every Green Tote coming onto your work station from main Converor Belt.
  • Always keep work area clean; neat and tidy at all times.
  • Help any Co-Worker near by if needed to give assistance.
  • Work on feet for 40 hours or more if overtime is called.


Sales Associate

Deals & Discounts
08.2020 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Mail Handler

United States Postal Service, USPS
10.2018 - 01.2019
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Operated automated sorting equipment to expedite mail processing.
  • Enhanced team productivity through effective communication and collaboration.
  • Maintained cleanliness and organization in mailroom, contributing to efficient working environment.
  • Facilitated seamless operation, maintaining and organizing mail before dispatch.

Package Handler

Fed Ex Ground
10.2016 - 07.2018
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.

Mail Handeler

USPS
11.2017 - 01.2018
    • Utilized physical strength to move mail and packages of varying sizes and weights.
    • Proved successful working within tight deadlines and a fast-paced environment.
    • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
    • Followed safety protocols while handling and sorting mail for personal safety purposes.
    • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
    • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
    • Minimized errors in mail distribution, carefully examining labels and barcodes to ensure accurate routing.
    • Safeguarded confidential information through diligent adherence to security protocols while handling sensitive documents or packages.
    • Inspected mail for damages and took appropriate action to deliver in good condition.
    • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
    • Maintained clean and organized mail room to promote safety and efficiency.

Education

High School Diploma -

William L. Dickson High School
Jersey City, NJ
06-2013

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Cash register operation
  • Cash management
  • Cash register systems
  • Product restocking
  • Cash handling expertise
  • Product knowledge
  • ID verification
  • Refund handling

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Cashier

Walmart
05.2024 - 06.2024

Seafood Team Member

Whole Food Market
01.2024 - 04.2024

PM Personal Shopper

Ahold ECommerse Sales
04.2023 - 03.2024

Sales Associate

Deals & Discounts
08.2020 - 12.2023

Mail Handler

United States Postal Service, USPS
10.2018 - 01.2019

Mail Handeler

USPS
11.2017 - 01.2018

Package Handler

Fed Ex Ground
10.2016 - 07.2018

High School Diploma -

William L. Dickson High School
Tyshawn Dennis