TYSHAWN HARGROVE

• Responsible for ensuring an associate centric and culture drivin operation of a 677,000 sq ft distribution facility. Partnering with 400 hourly associates and 55 salaried leaders across 3 shifts, 7 days a week. Oversee $1.6B in flow dollars yearly.
• Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
• Manage a diverse team of professionals, fostering a positive work environment, providing opportunities for professional growth and high employee satisfaction.
• Monitor financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Cultivated strong relationships with 3PL clients and vendors partners to ensure long-term success and loyalty.

• Collaborated with the General Manager to manage financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Drove culture, associate engagement and safety.

• Established positive and effective communication among 4 Supervisors and 60 associates, thus reducing miscommunications, and missed deadlines.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services. Piloted new company initiatives such as IBOT.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Won back-to-back Gold Cups for #1 RDC

• Drove culture, associate engagement and safety.
• Trained in all RDC warehouse processing areas. Directly managed 3 Area Supervisors and 50 hourly associates on a shift with over 100 associates.
• Analyzed and reported on key performance metrics to senior management.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Equipment certification trainer for the night shift.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

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• Start up - Responsible for overall SOP compliance in the of a a brand new 677,000 sq ft RDC (Rapid Deployment Center). Ensuring culture, efficiency, accurate handling of merchandise, safety policies and overseeing guidelines for hiring and training.
• Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
• Provided ongoing coaching to staff members, promoting skill development and career progression. Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all shifts.
• Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.

• Start up: In 2000 as Processing Supervisor, promoted to Outbound manager in 2004 and from 2004 to 2007: Managed all process aspects of the 1st shift Outbound Operation. In 2007 to 2009: Managed all process aspects of the 2nd and 3rd shift Outbound Operation.
• PowerMax DC housed 1+ billion dollars of merchandise to service 350+ stores in 12 states; managing 7 supervisors, 150 hourly associates in conveyable, non conveyable product, Voice Piece/Each Pick, Voice Bulk Pick, Full Case Pick, Replenishment, Quality Control, Shipping (both domestically and export), equipment training and safety; member of the Diversity and Inclusion Corporate Committee.
• Enhanced team performance through regular feedback, coaching, and professional development opportunities.

• Supervised a successful start up and the implementation of all company goals, core values and initiatives
• Improved and developed standard operational procedures, administered safety and training programs; demonstrated a sense of urgency in problem solving and communication.
• With my demonstration of problem-solving skills, I was moved to supervise the Inbound/Put-Away Departments and to increase productivity; trailers on the yard went from a back-log of two weeks to within the 72 hour window.
• Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
• Voted top management team member by my peers and hourly associates in 2004.
• Managed team of 50 production associates, overseeing productive production processes and meeting all deadlines.