Over eighteen years of expertise in operational human capital management, specializing in HR policy development, strategic planning, and organizational transformation. Proven proficiency in aligning workforce strategies with organizational objectives, enhancing decision-making, and delivering customer-centric solutions. Strong track record in building partnerships and positioning HR as a strategic business partner, with a focus on change management and employee engagement. Experienced in transforming human capital functions into high-performing teams that drive business growth and improve organizational culture.