Tyshawn Moss
Groveport
Summary
Dependable employee with a strong desire to expand skills and contribute to company success. Known for being hardworking, ethical, and detail-oriented. Skilled in troubleshooting problems and developing successful solutions. Highly effective verbal and written communicator with a proven ability to cultivate positive relationships and exceed goals. Experienced in coordinating administrative tasks and maintaining organized office environments. Utilizes exceptional organizational skills to enhance office efficiency and support team operations. Demonstrates a track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operation Manger
Fruitful Solution
02.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained personnel records and updated internal databases to support document management.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Driver
Central Ohio Transit Authority
04.2024 - Current
- Satisfied passengers with exceptional service and efficient routes.
- Demonstrated initiative to follow through on assigned tasks without supervision.
- Interacted with customers to build friendly, professional rapport.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Operations Manager
NEXT MOVERS LLC
06.2020 - 01.2024
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Operated with safety and skill to avoid accidents and delays.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Completed on-time deliveries by choosing best and most efficient routes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Driver
Hogan Trucking
02.2020 - 04.2020
- Completed routine maintenance on truck to keep in working order.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Student
CDL Driving School
11.2019 - 12.2019
Driver
Central Ohio Transit Authority
04.2016 - 2018
- Satisfied passengers with exceptional service and efficient routes.
- Demonstrated initiative to follow through on assigned tasks without supervision.
- Interacted with customers to build friendly, professional rapport.
- Communicated with over 50 customers to ensure timely and accurate Stops.
Administrative Clerk
Priemer Produce One
02.2011 - 04.2016
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Kept delivery vehicle clean and neat to maintain company's professional reputation. 6 days a week.
- Assisted with sorting and organizing stockroom items.
- Immediately addressed problems with customers to promote speedy resolution.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
Bachelor of Science - Psychology
Franklin University
Columbus, OHSkills
- Process Improvement Strategies
- Workflow Planning
- Staff Training
- Team Leadership
- Invoice Processing
- Call Center Operations
- System Documentation
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
Certification
- Life and Health Insurance License - OHIO Department of Insurance.
Timeline
Operation Manger
Fruitful Solution
02.2025 - Current
Driver
Central Ohio Transit Authority
04.2024 - Current
Operations Manager
NEXT MOVERS LLC
06.2020 - 01.2024
Driver
Hogan Trucking
02.2020 - 04.2020
Student
CDL Driving School
11.2019 - 12.2019
Driver
Central Ohio Transit Authority
04.2016 - 2018
Administrative Clerk
Priemer Produce One
02.2011 - 04.2016
Bachelor of Science - Psychology
Franklin University
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