Edward Coleman
Country club hills,Sc
Summary
To secure a position with a company that promotes growth, challenges, and responsibility. Experienced Supervisor, hardworking, quick thinking, strong leader, encouraging, dedicated, and collaborative leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
24
24
years of professional experience
Work History
Houseman Supervisor
South Loop Hotels
2019.01 - 2021.02
- Communicated effectively with other department supervisors to maintain seamless operation across all hotel functions.
- Coordinated daily assignments for housemen crew, maximizing productivity while minimizing labor costs.
- Collaborated with management team to establish goals, performance expectations, and quality standards for housemen staff.
- Provided guidance and supervision to housemen staff members, fostering supportive work environment that encouraged professional growth.
- Enhanced guest satisfaction through prompt response to requests, addressing concerns, and providing30 yrs of exceptional service.
- Developed comprehensive schedules that ensured adequate staffing levels during peak periods while avoiding over staffing during slower times at hotel property.
Retail Supervisor
Goodwill Sew
2016.06 - 2018.10
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining cohesive team dynamic.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- 25 yrs Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
General Manager
Dollar Tree
2008.12 - 2015.12
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- 20 yrs of Analyzed market trends and competitor activities to create competitive advantages.
General Manager
Family Dollar
2006.07 - 2008.12
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- 30 plus yrs of Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Logistical Manager
Office Max
2004.06 - 2006.07
- Implemented cost-saving measures that significantly reduced overhead expenses while maintaining high service levels for customers.
- Streamlined inventory management by implementing a barcode tracking system, resulting in reduced storage costs and improved stock accuracy.
- Developed strong relationships with suppliers to ensure timely deliveries and secure preferential pricing on key inventory items.
- Spearheaded continuous improvement initiatives within logistics department aimed at streamlining processes through lean methodologies adoption.
- Successfully managed budgets for logistics operations by closely monitoring expenditures against projections.
- Developed contingency plans to address potential supply chain disruptions, allowing for rapid response and recovery during unforeseen events.
- Led team training initiatives focused on improving skills in areas such as customer service, problem-solving, safety protocols, among others.
- Managed cross-functional teams responsible for procurement, warehousing, and distribution, ensuring seamless coordination among departments.
Assistant Manager
Zainy Brainy
2001.09 - 2004.06
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager
Kay'B Toys
1998.06 - 2001.09
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Warehouse Supervisor
Firestone
1997.05 - 1998.06
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- 30 plus yrs Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained clean working environment by enforcing strict cleanliness standards throughout entire facility.
- Managed merchandise inventory transactions.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
Education
High School Diploma -
Near North Academy
Chicago, Illinois06.1993
Skills
- Management
- Highly skilled in overseeing and directing day to day operations of diverse retail organizations
- Able to utilize creative, innovative thinking for effective management style
- Hired, trained, supervised, evaluated, and terminated sales personnel
- Experienced supervising staff of 20+ employees
- Performed hands on market research, including planning and conducting surveys
- Proven ability to relate to professionals, staff, co-workers, clients at all levels
- Additional Skills
- Designed store layout and display set up
- Forecasted and conducted inventory control
- Conducted budget control and cash management
- Worked well independently and as team member
- Able to multitask in hectic environment
- Organized, reliable, enthusiastic, and intelligent
- Proficient in Microsoft Word, PowerPoint, and Excel
Timeline
Houseman Supervisor
South Loop Hotels
2019.01 - 2021.02
Retail Supervisor
Goodwill Sew
2016.06 - 2018.10
General Manager
Dollar Tree
2008.12 - 2015.12
General Manager
Family Dollar
2006.07 - 2008.12
Logistical Manager
Office Max
2004.06 - 2006.07
Assistant Manager
Zainy Brainy
2001.09 - 2004.06
Assistant Manager
Kay'B Toys
1998.06 - 2001.09
Warehouse Supervisor
Firestone
1997.05 - 1998.06
High School Diploma -
Near North Academy
Similar Profiles
Melissa PadillaMelissa Padilla
Prekindergarten Teacher - Blended Classroom at South Loop Elementary SchoolPrekindergarten Teacher - Blended Classroom at South Loop Elementary School
Kristine MicetichKristine Micetich
Lead Clinic Coordinator at Rush South LoopLead Clinic Coordinator at Rush South Loop
Regina HawthorneRegina Hawthorne
Front Office Manager at Chicago South Loop HotelFront Office Manager at Chicago South Loop Hotel