Tysheia Porterfield
Philadelphia,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Legal Clerk(Emergency)
City of Philadelphia
08.2021 - Current
- Initiate and update Family Court cases on computer systems Banner and Pacses updating case history, address changes and completing all docket information
- Organized documents to manage paper and electronic filing systems of clients.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Mailing administrative orders prepared by the judge or the hearing officer on the case to the participating parties
- Answer the telephone or perform in-person customer service activities by request of case participants selecting and scheduling court dates, conferences, and other appointments.
- Researched statutes, decisions, legal articles, and codes.
Executive Administrator
Truth Church Philadelphia Inc
01.2020 - Current
- Coordinate travel arrangements and complete reports for the pastor
- Perform communications management (telephone and e-mail) determining nature of request, and rout to appropriate staff
- Mange pastor & church calendar
- Enter schedule into church center program
- Attend all meetings and take minutes
- Writing reports
- Maintaining the filing system
- Book guest gospel artist.
- Reconciled business and creative needs.
- Lead design and review sessions with technical and business staff.
- Developed strategic plans and initiatives.
- Took notes and dictation at meetings.
- Spearheaded marketing initiatives.
- Optimized customer satisfaction by resolving inquiries promptly and ensuring accurate record-keeping in client databases.
- Prepared and distributed memos describing company's administrative policies and procedures to all staff members.
- Planned both internal and external events and staff trainings.
- Managed complex travel itineraries for executives to ensure seamless transportation logistics during business trips.
- Coordinated events and worked on ad hoc projects.
- Answered high volume of phone calls and email inquiries.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Wrote reports, executive summaries and newsletters.
- Updated and maintained confidential databases and records.
- Learned and adapted quickly to new technology and software applications.
Front desk dental assistant
University City Dental Center
08.2020 - 08.2021
- Verify insurance
- Bill claims
- Schedule appointments
- Process cash cash, checks, money orders, debit payments
- Weekly inventory
- Weekly order of supplies.
City Letter Carrier
United States Postal Service
09.2017 - 09.2020
- Case mail
- Deliver mail, parcels
- Customer service
- Sort mail
- C.O.D (collection on duty collect payments from customers on route.
Retail Supervisor
Sodexo- Drexel University
09.2015 - 12.2017
- Create weekly schedules staff
- Credit card and cash transactions
- Assign and supervised cleaning responsibility
- Weekly food inventory and ordering
- Sterilize and disinfect food prep areas
- Interview potential employees
- Provide excellent customer service
- Document food waste logs
- Document food temperature.
Education
Certified Dental Assistance - Dental Assisting
Brightwood Career Institute
Philadelphia, PA06.2017
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.2010
Skills
- Correspondence Writing
- Contract Review
- Workload Management
- Relationship Building
- Critical Thinking
- Fast Learner
- Effective Multitasking
- Schedule Coordination
- Document filing
- Scheduling/Planning
- Client service and support
- Payroll Processing
Timeline
Legal Clerk(Emergency)
City of Philadelphia
08.2021 - Current
Front desk dental assistant
University City Dental Center
08.2020 - 08.2021
Executive Administrator
Truth Church Philadelphia Inc
01.2020 - Current
City Letter Carrier
United States Postal Service
09.2017 - 09.2020
Retail Supervisor
Sodexo- Drexel University
09.2015 - 12.2017
Certified Dental Assistance - Dental Assisting
Brightwood Career Institute
High School Diploma -
West Philadelphia High School
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