Tysheida Hayes
Carteret,New Jersey
Summary
Reliable worker brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
12
12
years of professional experience
Work History
Food Service Worker
Maschio's Food Services
Carteret, NJ
03.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
B2B Customer Care Representative
Wayfair
Remote
08.2023 - 01.2024
- Contributed to team success through active participation in regular meetings focused on continuous improvement initiatives for customer service processes.
- Maintained a high level of professionalism and empathy when dealing with challenging customer situations or complaints, ensuring satisfactory resolutions were achieved for both the client and the company.
- Conducted regular follow-up calls with clients to ensure their ongoing satisfaction with products or services and proactively identify any potential issues before they escalate.
- Served as a trusted advisor to clients by keeping them informed of new product releases, promotional offerings, industry trends, and relevant company news.
Inventory Specialist
Dr. Praeger’s Purely Sensible Foods
Elmwood Park
03.2019 - 08.2023
- Oversee inventory and work with Demand Planner on ordering supplies when needed
- Track incoming and outgoing products
- Provide inventory reports
- Dispose of obsolete inventory as directed
- Work closely with Cost Accountant team to ensure monthly batches are closed on time
- Work closely with Cost Accountant team to collect and organize cost information into a database
- Manage a small team to physically count production materials
- Manage a small team to do daily consumptions of production materials
- Check over production paperwork and daily scans.
Inventory Control
Blue Apron
Linden
07.2016 - 03.2019
- Responsible for all aspects of inventory management including the preparation of daily purchases, supply orders
- Entering all inventory into the database known as WMS
- Pulling/pushing items that weigh up to 50 pounds.
Preschool Teacher
learning zone
Bayonne
09.2012 - 02.2015
- As a teacher for preschool children, I prepared the lessons for the preschool classes
- Conducted regular child observations, hold parent-teacher conferences, and ensure that the children are reaching certain goals that are needed for kindergarten
- Instruct children in activities designed to promote social, physical and intellectual growth.
Education
High School diploma -
Bayonne High School
Bayonne, New Jersey06.2008
Skills
- Ability to use Microsoft Dynamics GP at a level of Advance Proficiency
- Ability to use Vicinity at a level of Advance Proficiency
- Ability to use BIConsole at a level of Advance Proficiency
- Ability to use the WMS at a level of Advance Proficiency
- Understanding of basic Programmable logic controller
- Ability to lift 60 pounds alone
- Excellent communication and leadership skills
Timeline
Food Service Worker
Maschio's Food Services
03.2024 - Current
B2B Customer Care Representative
Wayfair
08.2023 - 01.2024
Inventory Specialist
Dr. Praeger’s Purely Sensible Foods
03.2019 - 08.2023
Inventory Control
Blue Apron
07.2016 - 03.2019
Preschool Teacher
learning zone
09.2012 - 02.2015
High School diploma -
Bayonne High School