Overview
Summary
Work History
Education
Skills
Timeline
Generic

Tyshiana Edwards

Wetumpka,AL

Overview

8
8
years of professional experience

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Advanced Nursing Extern

Baptist Medical Center East
12.2024 - Current
  • Increased student comprehension by implementing interactive and hands-on learning activities.
  • Followed established departmental guidelines and safety procedures.

Patient Care Technician

Baptist Medical Center East
05.2022 - 12.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Customer Experience Coordinator

TJX Companies
Troy, AL
03.2021 - 07.2022

- Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards

  • Communicating with clients or employers about projects, events or campaign expectations and goals
  • Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds
  • Delegating tasks to appropriate team members
  • Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success
  • perform specialized tasks, manage a team of staff members and establish relationships with vendors and freelance professionals.

Front End Associate

Walmart
Wetumpka, AL
04.2020 - 12.2021

- greeting customers, completing financial transactions, implementing store policies, handling coupons and gift cards, maintaining the front desk area clean and organized, and counting cash at the end of the shift.

Cashier Team Lead

Wendys Restaurant
Wetumpka, AL
05.2017 - 04.2020
  • Create and maintain a positive work environment for all cashiers
  • Communicate with customers and address any problems they may have
  • Serve as the primary point of contact for customer service associates
  • Operate registers and perform general checkout functions
  • Generate reliable and accurate till reports from every register
  • Resolve cash tills when closing, ensuring the money matches the report and is stored safely
  • Assist cashiers with requests such as price checks
  • Maintain a clean working environment by wiping down registers during downtime

Education

Bachelor Of Science In Nursing - Nursing

Troy University
Troy, AL
01.2024

Skills

  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Courteous with Strong Service Mindset
  • Responding to Difficult Customers
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Upbeat and Positive Personality

Timeline

Advanced Nursing Extern

Baptist Medical Center East
12.2024 - Current

Patient Care Technician

Baptist Medical Center East
05.2022 - 12.2024

Customer Experience Coordinator

TJX Companies
03.2021 - 07.2022

Front End Associate

Walmart
04.2020 - 12.2021

Cashier Team Lead

Wendys Restaurant
05.2017 - 04.2020

Bachelor Of Science In Nursing - Nursing

Troy University
Tyshiana Edwards