Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyshiara Morgan

Orlando,FL

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Compassionate about Medical Assisting , skilled to tend to elderly ,disabled, chronically ill clients and advanced microsoft word user. Overall open to learning new thing and Experiences to help and care for others.

Experienced with maintaining cleanliness and organization in food service environments. Utilizes strong communication skills to collaborate effectively with team members and meet customer needs. Track record of ensuring food safety and hygiene standards are consistently upheld.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cafeteria Worker

AdventHealth
11.2021 - Current
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Served food according to temperature, safety and presentation guidelines.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.

Emergency Dispatcher

Alorica
04.2022 - 11.2024
  • Improved response times by prioritizing and efficiently managing emergency calls.
  • Optimized productivity to improve on-time emergency response and life support.
  • Implemented caller follow-up program that provided additional support after initial incident resolution, ensuring ongoing care and assistance.
  • Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.

Direct Support Professional

Attain
10.2019 - 12.2021
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented Daily Progress notes of client's Behavior patterns

Doctor's Office Assistant

The Franz Center
01.2018 - 05.2020
  • Obtained payments from patients and scanned identification and insurance cards.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Completed clinic room inventories and restocked supplies.
  • Registered new patients in electronic medical record prior to scheduling appointments.
  • Improved patient waiting times by effectively coordinating doctor schedules and booking appropriate appointment durations.
  • Conducted routine follow-up calls with patients post-procedure to check on recovery progress, offering compassionate care and support during their healing process.

Education

No Degree -

Southern Technical College
Orlando, FL
05-2018

High School Diploma -

Oakridge High School
04.2017

Skills

  • First aid and safety
  • Compassionate Caregiving
  • Customer Service
  • Typing Speed 40 wph
  • Microsoft Word 360
  • Leadership Roles
  • Documentation and Recordkeeping
  • Problem-solving
  • Reliability and punctuality
  • Teamwork and collaboration
  • Cash register operation
  • Customer relations

Certification

  • Certified Medical Assistant, Southern Technical College -2019

Timeline

Emergency Dispatcher

Alorica
04.2022 - 11.2024

Cafeteria Worker

AdventHealth
11.2021 - Current

Direct Support Professional

Attain
10.2019 - 12.2021

Doctor's Office Assistant

The Franz Center
01.2018 - 05.2020

High School Diploma -

Oakridge High School

No Degree -

Southern Technical College

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Tyshiara Morgan