Administrative professional prepared to drive operational efficiencies and organizational success. Known for improving office workflows and managing executive support functions effectively. Dependable team player who adapts to changing needs and consistently delivers results. Proficient in scheduling, correspondence management, and project coordination.
Actively contributed to state governance initiatives by attending legislative meetings and public hearings at the Alabama State House, driving informed engagement with key legislative processes.
Managed and curated digital portfolios of legislative meetings, ensuring seamless documentation and supporting the Alabama Channel's digital presence and growth strategy.
Enhanced organizational impact through a deep understanding of public policy and state operations, leveraging analytical and media expertise to advance transparency and accessibility.
Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
Screened personal and business calls and directed to appropriate party.
Collected data, input records, and protected electronic files.
Worked with senior management to initiate new projects and assist in various processes.
Created and managed office systems to efficiently deal with documentation.
Filed paperwork and organized computer-based information.
Took notes and dictation at meetings.
Managed mail and both incoming and outgoing correspondence.
Enhanced executive productivity by providing detailed briefing materials ahead of key meetings and presentations.
Upheld strict timetables by maintaining accurate, balanced calendars.
Answered and directed incoming phone calls, providing accurate and timely information regarding inmate status, facility procedures, and visitation policies to family members and stakeholders.
Managed and coordinated the mail system, ensuring the proper handling and distribution of incoming and outgoing correspondence while maintaining compliance with facility protocols.
Reorganized and streamlined office operations, implementing effective organizational systems to improve workflow efficiency and enhance record-keeping accuracy.
Maintained confidentiality and security in handling sensitive information related to inmates and facility operations, adhering to all regulations and policies.
Provided administrative support to detention staff, including document preparation, scheduling, and general clerical duties, ensuring the smooth operation of daily activities.
Customer service
File management
Administrative management
File organization
Customer relations
Appointment scheduling
Administrative leadership
Front desk management
Protocol oversight
Event coordination
Calendar management
Data evaluation
Meeting coordination
Business acumen
Presentation development
Project Support
Business operations
Presentation skills
Reliable and responsible
Critical thinking
Process improvement
Multi-line phone proficiency
Held first-point-of-contact for all internal and external communications with executive-level officers, driving company growth with my organizational skills for client meetings.
Strategic mapping
Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
Event Planning - Successfully planned and executed corporate meetings, lunches and special events.
Data Entry - Reviewed and updated client correspondence files and scheduling database.
HBCU Legal Focus Group Secretary
HBCU Legal Focus Group Vice President
The National Society of Leadership and Success (NSLS) Member
Academic Scholarship Recipient
Collegiate 100 Director of Health and Wellness
Pi Sigma Alpha
The National Political Science Honors Society Member
Dutchess Divas & Gents Youth Club Volunteer