Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyshima Bonner

Signal Hill,CA

Summary

Accomplished Office Manager with a proven track record at Glen Park Senior Living, adept in office administration and customer service. Excelled in enhancing team productivity and maintaining confidentiality, showcasing exceptional organizational skills and attention to detail. Demonstrated expertise in task analysis and motivational interviewing, contributing to a positive work environment and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Office Manager

Glen Park Senior Livin
2021.06 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Assistant Manager

Salvation Army
2019.09 - 2021.06
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Behavior Analyst

Cerebral Palsy Alliance
2018.04 - 2019.09
  • Supported clients in meeting their individual objectives through consistent evaluation and tailored interventions.
  • Evaluated the effectiveness of implemented behavior plans by analyzing data to determine areas of improvement or success.
  • Developed strong rapport with clients, fostering trust and facilitating successful implementation of interventions.

Behavior Analyst

Self-employeed
2012.08 - 2014.08
  • Collaborated with interdisciplinary teams to develop comprehensive treatment strategies for clients.
  • Supported clients in meeting their individual objectives through consistent evaluation and tailored interventions.
  • Utilized evidence-based approaches to design effective intervention strategies that met the unique needs of each client population served.

Caregiver

Sun City Caregivers
2010.12 - 2012.01
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

No Degree - Nursing

NV Nursing
Las Vegas
06.2010

GED -

Youth Intervention
Los Angeles, CA
07.1993

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Clear oral/written communication
  • Scheduling and calendar management
  • Task analysis implementation
  • Motivational Interviewing Techniques
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail

Timeline

Office Manager

Glen Park Senior Livin
2021.06 - Current

Assistant Manager

Salvation Army
2019.09 - 2021.06

Behavior Analyst

Cerebral Palsy Alliance
2018.04 - 2019.09

Behavior Analyst

Self-employeed
2012.08 - 2014.08

Caregiver

Sun City Caregivers
2010.12 - 2012.01

No Degree - Nursing

NV Nursing

GED -

Youth Intervention
Tyshima Bonner