Tyshima Bonner
Signal Hill,CA
Summary
Accomplished Office Manager with a proven track record at Glen Park Senior Living, adept in office administration and customer service. Excelled in enhancing team productivity and maintaining confidentiality, showcasing exceptional organizational skills and attention to detail. Demonstrated expertise in task analysis and motivational interviewing, contributing to a positive work environment and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Office Manager
Glen Park Senior Livin
06.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Assistant Manager
Salvation Army
09.2019 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Behavior Analyst
Cerebral Palsy Alliance
04.2018 - 09.2019
- Supported clients in meeting their individual objectives through consistent evaluation and tailored interventions.
- Evaluated the effectiveness of implemented behavior plans by analyzing data to determine areas of improvement or success.
- Developed strong rapport with clients, fostering trust and facilitating successful implementation of interventions.
Behavior Analyst
Self-employeed
08.2012 - 08.2014
- Collaborated with interdisciplinary teams to develop comprehensive treatment strategies for clients.
- Supported clients in meeting their individual objectives through consistent evaluation and tailored interventions.
- Utilized evidence-based approaches to design effective intervention strategies that met the unique needs of each client population served.
Caregiver
Sun City Caregivers
12.2010 - 01.2012
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
No Degree - Nursing
NV Nursing
Las Vegas06.2010
GED -
Youth Intervention
Los Angeles, CA07.1993
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Clear oral/written communication
- Scheduling and calendar management
- Task analysis implementation
- Motivational Interviewing Techniques
- Teamwork and Collaboration
- Time Management
- Attention to Detail
Timeline
Office Manager
Glen Park Senior Livin
06.2021 - Current
Assistant Manager
Salvation Army
09.2019 - 06.2021
Behavior Analyst
Cerebral Palsy Alliance
04.2018 - 09.2019
Behavior Analyst
Self-employeed
08.2012 - 08.2014
Caregiver
Sun City Caregivers
12.2010 - 01.2012
No Degree - Nursing
NV Nursing
GED -
Youth Intervention
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