Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyshome Smith

Brooklyn

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

10
10
years of professional experience

Work History

UPS

PACKAGE HANDLER, United Parcel Service
Brooklyn
06.2019 - 09.2022
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

FED X

Package Handler,FEDX
Brooklyn
08.2019 - 05.2021
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

PARTY CITY

Teamwork Retail
Manhattan
10.2016 - 01.2017
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

CONEY ISLAND/LUNA PARK

TEAAM LEADER/RIDE OPERATOR
Brooklyn
04.2012 - 11.2015
  • Conducted testing of software and systems to ensure quality and reliability.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.

Education

High School Diploma -

MAXWELL HIGHSCHOOL
Brooklyn, NY
06-2005

Skills

  • Customer service
  • Team building
  • Equipment operation
  • Problem solving
  • Conflict resolution
  • Customer relationship management
  • Quality assurance
  • Communication
  • Dependable and responsible
  • Decision-making
  • Attention to detail
  • Critical thinking

Timeline

FED X

Package Handler,FEDX
08.2019 - 05.2021

UPS

PACKAGE HANDLER, United Parcel Service
06.2019 - 09.2022

PARTY CITY

Teamwork Retail
10.2016 - 01.2017

CONEY ISLAND/LUNA PARK

TEAAM LEADER/RIDE OPERATOR
04.2012 - 11.2015

High School Diploma -

MAXWELL HIGHSCHOOL