Overview
Work History
Education
Skills
Languages
Timeline
Generic
Tyson Bangs

Tyson Bangs

Byron,MN

Overview

4
4
years of professional experience

Work History

Shoe Sales Associate

Scheels
Rochester, MN
08.2022 - 07.2023
  • One was expected to sell product using the steps of the sale process, have a wealth of knowledge about all products in the department, stay updated on new products, as well as perform shop duties.
  • During a sale, one is expected to use questions they see fit, along with their expertise on the product, to help the customer narrow down the shoe that they need.
  • On top of selling product, one was expected to stock shelves, clean the shop, clearance out old product, and answer incoming calls along with other shop work

Customer Service Cashier

Scheels
Rochester, MN
02.2022 - 07.2022
  • On top of maintaining normal cashier duties, someone who worked at the CS desk was expected to do merchandise returns and exchanges, manage cashier lunch rotation, managing cashier coverage, issuing hunting and fishing licenses, connecting customers to sales associates when they require assistance, as well as issuing the Scheels VISA card.
  • Working at the CS desk requires a good set of people and communication skills, and time management skills
  • You had to speak clearly to the customers and be able to explain things in multiple ways.
  • Many customer service cashiers, myself included, were also tasked with training incoming cashiers.

Cashier

Scheels
Rochester, MN
07.2021 - 01.2022
  • Job responsibilities included checking out customers, answering phone calls, as well as taking on various projects.
  • While checking a customer out one was expected to follow a 5 step process which includes; greeting (saying hi), asking if the customer found everything okay, personal touch (a comment about a product they're buying), Scheels VISA pitch, and thank you.
  • When it comes to answering phone calls you would direct callers to the correct person they needed to talk to, whether that be a certain department, a manager, or customer service.
  • While on the phone it was important that you spoke clearly and used various communication skills to quickly figure out what the caller needed and where the call should be directed.
  • Additional resposibilities could range from cleaning, stocking, or tagging merchandise.
  • Cashiers, along with all other associates are expected to maintain a welcoming presence while on the sales floor.

Crew Trainer

McDonalds
Byron, MN
01.2020 - 05.2020
  • During my time at McDonalds I ended up getting promoted to Crew Trainer
  • In this position one was expected to perform all tasks that are expected of a Crew Member, but at the same time be able to coherently teach a new Crew Member
  • This required the ability explain tasks in multiple ways, have a high understanding of the job and what's expected from it, as well as being able to maintain performance while instructing a new team member
  • Depending on the trainee's experience would depend on how much shadowing, instruction, and first hand experience they would receive in a given day
  • It's up to the trainer to decide how the trainee would be trained on a given day

Crew Member

McDonalds
Byron, MN
05.2019 - 12.2019
  • During my time there I worked various job positions from the drive thru and front counter all the way to the various kitchen roles
  • I spent most of my time in the kitchen assembling the incoming orders
  • This was a fast-paced work environment that required a good level of precision as well as communication with co-workers
  • One would be expected to properly communicate to other kitchen members about how much food they needed cooked while also communicating with those handing out the orders
  • If the situation were to arise where food was delayed that information could then be relayed to the customer
  • Cleanliness and sanitation was also practiced and held to a high standard
  • You had to wash your hands before entering the kitchen as well as put on gloves before touching any cooked or raw food
  • You also had to immediately dispose of your gloves after touching raw food or anything else that isn't sanitary

Education

High School -

Byron High School
Byron, MN
05.2023

Skills

  • Customer Service
  • Sales Experience
  • Computer Skills
  • Time Management
  • Food Service
  • Hard Working
  • Fast Learner
  • Attention to Detail
  • Reliable
  • Communication Skills
  • Organization

Languages

Japanese
Elementary

Timeline

Shoe Sales Associate

Scheels
08.2022 - 07.2023

Customer Service Cashier

Scheels
02.2022 - 07.2022

Cashier

Scheels
07.2021 - 01.2022

Crew Trainer

McDonalds
01.2020 - 05.2020

Crew Member

McDonalds
05.2019 - 12.2019

High School -

Byron High School

Similar Profiles

CREATE PROFILE
Tyson Bangs