Proven problem-solver and team collaborator, I've significantly enhanced customer satisfaction and streamlined operations across roles, notably at State Farm. Leveraging strong analytical skills and a friendly attitude, I excel in dynamic environments, ensuring compliance and fostering positive client relationships. My background spans medical verification to sales, highlighting versatile communication and service excellence.
Assist motorist with disabled vehicles on highways and remove from roadway if necessary.
• Respond to accidents on the highway and assist in analyzing the situation to determine a plan for action.
• Provide minor vehicle assistance (changing a flat tire, limited fuel dispensing, or a jump start).
• Answer incoming calls from motorist and prioritize and delegate emergency and non-emergency calls.
• Excellent communication using the Two-Way Radio to communicate with dispatchers
Identify and act upon selling opportunities.
•Complete route independently to ensure accurate and timely delivery of product.
•. Regularly maintain and reconcile truck inventory.
• Safely operate company vehicle to provide
products and services to a variety of companies.
•Maintain customer accounts by inventorying and stocking customer break rooms with products, organizing countertops, and cleaning equipment to build solid and positive working relationships with customer.