Summary
Overview
Work History
Education
Skills
Timeline
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Tyson Carpenter

NAPA,CA

Summary

People operations and HR professional with 10+ years of experience leading human resources functions across hospitality and luxury industries. Skilled in employee relations, onboarding, payroll, benefits administration, vendor management, compliance, and policy development. Known for fostering positive workplace culture, improving operational efficiency, and delivering an excellent employee experience.

Overview

18
18
years of professional experience

Work History

Director of Sales and Hospitality

Keplinger Wines
06.2021 - 07.2024
  • Hosted private tastings and facilitated wine sales, sales campaigns and shipping logistics.
  • Partnered with vendors and managed external service providers (CRM, shipping, client services).
  • Served as the primary contact for client and employee administrative needs, ensuring compliance with internal policies and external regulations.
  • Strengthened organizational culture by maintaining strong industry and customer relationships.

Business Leader/Controller

RH
07.2018 - 11.2020
  • Managed HR functions onsite including recruiting, onboarding, employee relations, and payroll for 60–70 employees.
  • Ensured compliance with labor laws and internal policies across all HR processes.
  • Partnered with leadership to establish training programs and cultural development initiatives.
  • Oversaw accounts payable/receivable and financial operations, maintaining accurate records.

Fine Dining Placement Manager

The French Laundry
01.2018 - 06.2018
  • Created recruiting plans and coordinated full-cycle hiring for dining room positions.
  • Partnered with HR on onboarding, training, and compliance documentation.
  • Supported employee development programs including annual internship initiatives.

Captain

The French Laundry
11.2014 - 12.2017
  • Trained and mentored new hires, ensuring alignment with HR policies and workplace standards.
  • Supported cultural development and employee satisfaction through team mentorship.

General Manager

True Food Kitchen
08.2012 - 08.2014
  • Opened the Cherry Creek True Food Kitchen concept in Denver in partnership with VP of Operations and Culinary Standards Chef
  • Directed all HR functions as onsite HR Director, including interviewing, hiring, onboarding, compliance, and employee relations.
  • Maintained a 75% retention rate during first year through effective employee engagement initiatives.
  • Managed $7M in sales while leading a team of 100+.

General Manager

North Italia
03.2006 - 08.2012
  • Promoted to GM overseeing HR operations for a 75-member team.
  • Directed recruiting, onboarding, and training programs.
  • Handled employee relations, payroll, and compliance responsibilities while managing $3.5M in sales.

Education

Bachelor of Arts - Hospitality Management

The Art Institute of Colorado
Denver, CO
01.2007

Bachelor of Science - Psychology

Colorado State University
Fort Collins, CO
01.2001

Accounting And Finance

University of Colorado at Boulder
Boulder, CO
01.2000

Skills

  • Human Resources Management & Employee Relations
  • HR Compliance & Labor Law Knowledge
  • Coaching, Mentoring & Team Development
  • HRIS & CRM Systems (multiple platforms)
  • Payroll & Benefits Administration
  • Onboarding, Orientation & Training Programs
  • Policy Development & Process Improvement
  • Vendor & Service Provider Management

Timeline

Director of Sales and Hospitality

Keplinger Wines
06.2021 - 07.2024

Business Leader/Controller

RH
07.2018 - 11.2020

Fine Dining Placement Manager

The French Laundry
01.2018 - 06.2018

Captain

The French Laundry
11.2014 - 12.2017

General Manager

True Food Kitchen
08.2012 - 08.2014

General Manager

North Italia
03.2006 - 08.2012

Bachelor of Arts - Hospitality Management

The Art Institute of Colorado

Bachelor of Science - Psychology

Colorado State University

Accounting And Finance

University of Colorado at Boulder

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Tyson Carpenter