Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tyson Dandoy

Ogden,UT

Summary

Dynamic and results-driven professional with extensive experience as a Licensed Tattoo Artist and Assistant General Manager. Proven expertise in service excellence and process quality evaluation, enhancing customer satisfaction and operational efficiency. Skilled in cross-functional collaboration and proficient in computer applications, delivering impactful solutions and fostering team success.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Licensed Tattoo Artist

Self-employeed
02.2017 - 09.2024
  • Utilized photographs and sketches from customers to develop ideas.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Created custom tattoo designs for customers.
  • Performed clean, high-quality work at all times.
  • Responded to customer requests for products, services, and company information.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Applied permanent tattoos using indelible, non-toxic ink.
  • Grew client base by marketing services.
  • Kept areas neat and clean and equipment sanitized.
  • Maintained schedule and kept appointment times.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

NDT Inspector

J.P.I.
03.2010 - 01.2017
  • Created radiographic images to detect flaws in objects while leaving objects intact.
  • Used sonic measurements to map presence of imperfections within objects.
  • Used radio astronomy, voltage and amperage measurements to evaluate material properties.
  • Calibrated and maintained over 50+ pieces of sensitive non-destructive testing equipment.
  • Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
  • Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
  • Managed successful teams of employees and contractors on projects of all sizes.
  • Prepared reports on non-destructive testing results.

Assistant General Manager

Eastgate Travel Plaza
01.2004 - 03.2010
  • Motivated, trained, and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
  • Controlled inventory by creating Excel spreadsheets for food and beverage, resulting in [Number]% decrease in waste.
  • Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
  • Evaluated department conditions and operations to determine strengths and areas for improvement.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Handled cash accurately and prepared deposits.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Education

High School Diploma -

Van Horn High
Van Horn, TX
05.2003

Skills

  • Process Quality Evaluation
  • Service Excellence
  • Cross-Functional Collaboration
  • Proficient in Computer Applications
  • Effective Complaint Resolution
  • Client Interaction Skills
  • Conflict Resolution Strategies

Accomplishments

  • Opened and built using accumulated knowledge one of Ogden's Top Tattoo Shops. Locally voted Best Tattoo Shop in Northern Utah 2022
  • Scored 99% on NDT Certification
  • Resolved product issue through consumer testing.
  • Supervised team of 20+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a company-wide, comprehensive training program for all sales team members.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Design - Responsible for creative design for prominent Re-Branding.

Certification

  • Blood Borne Pathogen Certificate
  • Level II NDT Certification

Timeline

Licensed Tattoo Artist

Self-employeed
02.2017 - 09.2024

NDT Inspector

J.P.I.
03.2010 - 01.2017

Assistant General Manager

Eastgate Travel Plaza
01.2004 - 03.2010

High School Diploma -

Van Horn High

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