Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyson Ha

Enid,CA

Summary

Adept at leading teams and optimizing warehouse operations, I significantly reduced turnover rates at FedEx Ground by fostering an environment of open communication and adherence to safety protocols. My expertise in inventory management and commitment to workplace safety, combined with effective leadership, ensures operational excellence and enhanced team productivity.

Experienced with team supervision, logistics, and process optimization. Utilizes strong leadership and communication skills to manage package handling operations effectively. Track record of improving efficiency and maintaining high standards in dynamic environment.

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments.

Resourceful [Job Title] able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

20
20
years of professional experience

Work History

Package Handler Supervisor

Fedex Ground
06.2024 - 01.2025

Loading trailers with customer packages and nc packages

  • Trained new employees on proper handling techniques and company policies, leading to decreased turnover rates among staff members.
  • Created an environment that promoted open communication amongst the staff.
  • Maintained compliance with industry regulations pertaining to package handling procedures.
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Nail Technician

Color Nails and Spa
03.2023 - 06.2024
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
  • Improved client retention with exceptional customer service and follow-up care advice.
  • Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
  • Cleaned and sanitized tools and equipment before each client.
  • Performed detailed trimming, filing and other nail services.

Lead Cabin Agent

Unifi
03.2022 - 03.2023
  • Cleaned aircraft to prevent build-up of debris and grime .
  • Demonstrated strong communication skills while delivering clear safety demonstrations for passengers before takeoff.
  • Upheld company policies regarding prohibited items onboard aircrafts while remaining diplomatic when enforcing regulations to ensure overall safety compliance.
  • Participated in ongoing training programs to remain current on industry best practices and maintain top-notch service standards.
  • Complied with TSA, FAA and corporate regulations to maximize personnel and passenger safety.
  • Studied international procedures, restrictions and customs related to disposal of trash and waste.
  • Loaded inventory of supplies onto cabin service truck and unloaded unused supplies after flight arrival.
  • Maintained clean and organized cabin environments for the comfort of all passengers throughout the flight duration.
  • Ensured safety standards were met by conducting thorough pre-flight cabin inspections and equipment checks.
  • Maintained a professional appearance and demeanor at all times, reflecting positively on the airline brand image.
  • Inspected aircraft post-flight to identify lost items such as sunglasses, purses or cell phones and returned items to passengers or crew.
  • Prevented spread of hazardous waste and blood-borne pathogens by following universal control procedures.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.

Package Handler

United Postal Service, UPS
07.2021 - 01.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Managed warehouse operations and verified proper shipment procedures.

Package Handler

Fedex Ground
04.2019 - 05.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Communicated with supervisors about delays or other issues with shipments.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
  • Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
  • Fostered culture of continuous improvement, suggesting several process optimizations that were implemented.
  • Reduced package mishandling incidents, carefully adhering to handling protocols and training new hires on best practices.
  • Increased team morale with consistent encouragement and recognition for meeting daily targets.
  • Contributed to environmental goals by efficiently sorting recyclable packaging materials from waste.
  • Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
  • Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
  • Improved package tracking accuracy, diligently updating database with scan information and handling exceptions.
  • Enhanced safety in workplace by proactively identifying potential hazards and suggesting improvements.
  • Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Managed warehouse operations and verified proper shipment procedures.

Store Manager

Red Persimmon Nails and Spa
01.2011 - 12.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.

Kitchen Staff Member

Yoshinoya
03.2005 - 05.2008
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
  • Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
  • Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Transported food items from storage areas to kitchen for prepping.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Followed recipes and chef instructions to prepare food correctly.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Plated and presented food following chef requirements.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Trained new staff on food preparation and safety procedures.
  • Stocked and rotated food items according to expiration dates.
  • Lifted and carried heavy materials.
  • Maintained high personal grooming standards and uniform presentation.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Education

Associate of Science - Chemistry

Riverside City College
Riverside, CA
12-2012

GED -

Redlands Senior High School
Redlands, CA
06-1999

Skills

  • Effective leadership
  • Shipping and receiving
  • Warehouse operations
  • Load planning
  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Team collaboration
  • Truck loading and unloading
  • Order picking and processing
  • Forklift operation
  • Inventory management
  • OSHA compliant

Languages

Vietnamese
Elementary

Timeline

Package Handler Supervisor

Fedex Ground
06.2024 - 01.2025

Nail Technician

Color Nails and Spa
03.2023 - 06.2024

Lead Cabin Agent

Unifi
03.2022 - 03.2023

Package Handler

United Postal Service, UPS
07.2021 - 01.2022

Package Handler

Fedex Ground
04.2019 - 05.2021

Store Manager

Red Persimmon Nails and Spa
01.2011 - 12.2013

Kitchen Staff Member

Yoshinoya
03.2005 - 05.2008

Associate of Science - Chemistry

Riverside City College

GED -

Redlands Senior High School
Tyson Ha