Tyson Harvey
Mill Creek,UT
Summary
Versatile and dynamic, with a proven track record at El Posto Roso, I excel in enhancing customer satisfaction and streamlining kitchen operations. My expertise in food safety and presentation, combined with a knack for mentoring and adaptability, has significantly uplifted service quality, fostering repeat business and elevating team performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Line Cook
The Copper Onion
10.2024 - 11.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Convenience Store Clerk
Cheveron
08.2024 - 10.2024
- Maintained a clean and organized store environment for an improved shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Delivery Rider
Jimmy John's Gourmet Sandwiches
01.2024 - 06.2024
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Line Cook
Yellowfin Sushi Bar & Grill
11.2023 - 04.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
Old Spaghetti Factory
11.2023 - 01.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Line Cook Supervisor
El Posto Roso
04.2021 - 02.2022
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
- Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
Education
Associate of Arts - Fine Arts
Dinè College
Shiprock, NM04-2014
Associate of Arts - Fine Arts
Dinè College
Tsalie, AZ04-2014
GED -
Kanab Adlt Ed
Kanab, UT07-2010
Skills
- Highly motivated
- Cleaning and organization
- Active listener
- Food safety knowledge
- Food presentation
- Prep work
- Cleaning procedures
- Cooking techniques
- Sanitation protocols
- Cross-training
- Reliability and punctuality
- Patience and composure
- Cash handling expertise
- Customer inquiries
- Refund handling
- Drawer management
- Training and mentoring
- Processes and procedures
- Schedule development
- [Software] experience
- Multitasking Abilities
- Adaptability
- Reliability
Certification
Food Handlers Permit
Timeline
Line Cook
The Copper Onion
10.2024 - 11.2024
Convenience Store Clerk
Cheveron
08.2024 - 10.2024
Delivery Rider
Jimmy John's Gourmet Sandwiches
01.2024 - 06.2024
Line Cook
Yellowfin Sushi Bar & Grill
11.2023 - 04.2024
Line Cook
Old Spaghetti Factory
11.2023 - 01.2024
Line Cook Supervisor
El Posto Roso
04.2021 - 02.2022
Food Handlers Permit
Associate of Arts - Fine Arts
Dinè College
Associate of Arts - Fine Arts
Dinè College
GED -
Kanab Adlt Ed
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