Tyson Knowles

· Managed Data for the Connect product, Mastercard's open banking service.

· Managed the data platform FullStory which included building & maintaining dashboards, metrics, segments, & funnels.

· Presented Key Metrics on a weekly and monthly basis to stakeholders.

· Used data visualization and storytelling in sales presentations for our Connect product.

· Created Dashboards, Key Metrics, Segments, Funnels, and Heat mapping in FullStory for cross-functional teams.

· Performed Ad-Hoc analysis for key stakeholders.

· Provided analytical support to Client Success Managers for specific client needs.

· Used Data Analysis techniques to determine sales forecasts for purple mattresses and accessories.

· Provided data visualization in Looker to convey trends and forecasts.

· Identified problems and areas of improvement on all Young Living Websites.

· Used qualitative and quantitative research to help make key data driven changes and adjustments Young Living's websites.

· Assisted the Website Analytics Manager by pulling reports, analyzing data, and creating dashboards.

· Organized and managed data sets using MS Excel

· Created qualitative and quantitative user tests using Qualtrix and other website survey tools.