Tyson Lowe
Amarillo,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
Experienced low voltage cable technician prepared for this role. Strong background in installing, maintaining, and troubleshooting low voltage systems, ensuring high performance and reliability. Proven ability to collaborate effectively within teams, adapting to changing needs and priorities. Skilled in cable installation, termination, and testing, with focus on safety and efficiency. Known for reliability and results-driven approach.
Experienced with installing and maintaining low voltage cable systems, ensuring efficient and safe operations. Utilizes technical skills to diagnose and resolve issues, enhancing system performance. Track record of effective collaboration and adaptability in dynamic environments, ensuring successful project completion.
Overview
9
9
years of professional experience
Work History
Low Voltage Cable Technician
Master E Networks
Amarillo, Texas
10.2023 - Current
- Proficient in installing, terminating, and testing low voltage cabling (Cat5e, Cat6, coaxial, fiber optic, etc.)
- Experienced in reading and interpreting blueprints, technical diagrams, and work orders
- Skilled in pulling, routing, and labeling structured cabling in commercial and residential environments
- Capable of operating cable testing and certification tools (e.g., Fluke testers, OTDRs)
- Adept in installing and mounting network racks, patch panels, jacks, and faceplates
- Familiar with building codes and safety regulations related to low voltage systems
- Ability to identify and troubleshoot cable faults and connectivity issues
- Experience with cable pathways including conduit, cable tray, and plenum-rated spaces
- Strong attention to detail and documentation of cable runs and terminations
- Proficient in the use of hand tools and power tools related to cabling installation
- Effective communication skills for interacting with clients, project managers, and team members
- Physically capable of lifting, climbing ladders, and working in confined or elevated spaces
- Competent in adhering to project timelines and working in fast-paced environments
- Understanding of basic network setup and connectivity (routers, switches, access points)
Material Handler and Delivery Driver
Graybar Electric
Amarillo, Texas
11.2021 - 09.2023
- Trained In Systems Applications and Products in Data Processing (SAP)
- Handling and Delivering Customer Requested Material
- Safe Transportation of Goods
- Timely Deliveries and Exceptional Customer Service
- Forklift Operator
- Maintenance, Inspection and Operation of Peterbilt trucks
Customer Service Representative
Lowes Home Improvement
Amarillo, Texas
04.2021 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Communicated with vendors regarding back-order availability, future inventory and special orders.
- Provided information regarding charge accounts and loyalty programs.
- Recommended products to customers, thoroughly explaining details.
- Answered constant flow of customer calls with minimal wait times over 50 times per day.
- Leveraged sales expertise to promote products and capitalized on up-sell opportunities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Regularly exceeded daily sales and product add-on quotas.
Plumbing Apprentice
Carter Plumbing LLC.
Amarillo, Texas
10.2019 - 02.2021
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Inspected sewers and piping systems to assess quality and condition to 100% effectiveness.
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Employed skills in cementing and welding to finalize high-quality piping systems.
- Measured, threaded and cut materials to correct angles.
- Conducted thorough inspections and tests of previously installed systems to locate and correct faults.
- Operated heavy machinery such as bulldozers, skid loaders, and excavators.
Magazine Editor
Top O' Texas Football Magazine
Amarillo, Texas
04.2017 - 05.2017
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Devised attention-grabbing headlines and summaries for articles.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Helped create over 330 pages of ads and reports for teams and businesses.
Education
High School Diploma -
Amarillo High School
Amarillo, Texas05-2019
Skills
- Sales Expertise
- Report Preparation
- Complaint Resolution
- Order Fulfillment
- Package Handling/Delivery
- Trained in SAP Systems and Processing
- Money Handling Abilities
- Creative Problem Solving
- Staff Education and Training
- Service Standard Compliance
- Forklift Certified
- Hand tool proficiency
- Fiber optic splicing
- Access control systems
- Audio and video systems
- Low voltage wiring
Timeline
Low Voltage Cable Technician
Master E Networks
10.2023 - Current
Material Handler and Delivery Driver
Graybar Electric
11.2021 - 09.2023
Customer Service Representative
Lowes Home Improvement
04.2021 - 10.2021
Plumbing Apprentice
Carter Plumbing LLC.
10.2019 - 02.2021
Magazine Editor
Top O' Texas Football Magazine
04.2017 - 05.2017
High School Diploma -
Amarillo High School