Tyson Ly
Sugar Land,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Nails Technician
Nana Beauty Nails & Spa
Spring, TX
01.2020 - Current
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Maintained supply inventory and replenished to maintain consistent availability.
- Demonstrated knowledge of all products and services offered in the salon.
- Responded promptly to customer inquiries and complaints.
- Provided excellent customer service through friendly interactions with clients.
- Educated clients on proper nail care techniques.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Nail Technicians
Y K Nails
Houston, TX
02.2014 - Current
- Performed administrative duties such as scheduling appointments and taking payments from customers.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Maintained supply inventory and replenished to maintain consistent availability.
- Demonstrated knowledge of all products and services offered in the salon.
- Responded promptly to customer inquiries and complaints.
- Provided excellent customer service through friendly interactions with clients.
- Educated clients on proper nail care techniques.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist
Y K Nails
Houston, TX
02.2014 - Current
- Scheduled and confirmed appointments and meetings for management team.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Reported suspicious individuals to supervisor.
- Scheduled and confirmed appointments.
Tutor
Khai Tri New Concepts Tutoring Center
Houston, TX
08.2013 - 08.2014
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Created and implemented individual lesson plans based on student learning styles.
- Worked closely with students to help develop math and essay writing skills.
- Developed lesson plans tailored to the needs of each student.
- Monitored student performance on assignments and assessments throughout the year.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Prepared and administered tests to assess student understanding of course material.
- Assisted students in developing effective study habits and strategies for success in school.
- Helped students review and understand previous lessons to make connection with new lesson.
- Conducted study exercises to help student pass class exam or improve scores on standardized tests.
Education
Kempner High School
06.2014
Associate of Applied Science -
Lone Star North Harris College
Houston, TXSkills
- Sales Proficiency
- Customer Education
- Inventory Controls
- Verbal and Written Communication
- Schedule Maintenance
- Customer Service
- Service Promotion
- Team Collaboration
Highlight
- Spoken and written fluently in English and Vietnamese
- Typing 45 wpm
- Quick learner
- Hard worker
- Team player
- Ability to resolve isues and decision making
Languages
English
Professional
Vietnamese
Professional
Timeline
Nails Technician
Nana Beauty Nails & Spa
01.2020 - Current
Nail Technicians
Y K Nails
02.2014 - Current
Receptionist
Y K Nails
02.2014 - Current
Tutor
Khai Tri New Concepts Tutoring Center
08.2013 - 08.2014
Kempner High School
Associate of Applied Science -
Lone Star North Harris College
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