Tyson Milam
Iowa City,IA
Summary
Proven track record in enhancing safety and efficiency at the 6th Judicial District Court. Skilled in hazardous materials handling and emergency response planning. Achieved significant improvements in resident security and customer satisfaction, demonstrating a commitment to excellence and proactive problem-solving. Committed job seeker with a consistent and organized approach to meeting company needs. Able to work under pressure and adapt to new challenges to enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Officer Inter
6th Judicial District Court
Cedar Rapids, IA
06.2024 - Current
- Provided 24-hour security and support to residents in a residential facility.
- Established positive relationships with all tenants through friendly conversation and helpful advice.
- Coordinated with external agencies such as police departments or social services providers when necessary.
- Responded to emergencies promptly and professionally.
- Monitored visitors entering the premises to ensure no prohibited items were brought into the facility.
- Enforced rules, regulations, and policies for the residence.
Online Grocery Associate
Walmart
Iowa City, IA
08.2022 - Current
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Collaborated with team members to streamline the order process, resulting in improved productivity.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Chemical, Biological, Radiological, Nuclear
Army National Guard
Fairfield, IA
08.2020 - Current
- Conducted regular inspections of storage facilities housing hazardous materials to ensure proper safety measures were in place.
- Assisted in the successful management of hazardous material incidents by providing expert guidance and support.
- Provided essential training to non-specialist personnel on the proper handling of potentially hazardous substances during field exercises or real-world situations.
- Contributed to successful mission outcomes by providing accurate threat assessments based on intelligence data analysis.
- Prepared detailed reports outlining findings from site assessments and provided recommendations for remediation efforts.
- Collaborated with interdisciplinary teams to develop comprehensive contingency plans for potential incidents.
Truck Loader/Forklift Operator
Walmart
Mount Pleasant, IA
08.2021 - 08.2022
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Reduced product damage during transport by ensuring proper stacking techniques were employed during the loading process.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
Cashier/Food Service Clerk
Hyvee
Fairfield, IA
11.2018 - 08.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Arts - Criminology
University of Iowa
Iowa City, IA05.2026
Associate of Science - Psychology
University of Iowa
Iowa City, IA05.2026
High School Diploma -
Fairfield Highschool
Fairfield, IA05.2020
Skills
- Hazardous Materials Handling
- Emergency Response Planning
- Strong Work Ethic
- Excellent customer service
- Patient Care
- Attention to Detail
- Threat Assessment
- Planning and Organization
- Upbeat and Outgoing Attitude
- Relationship Building
- De-Escalation Techniques
- Facilities Management
Accomplishments
Have proudly received the Iowa Army Commendation medal for my success of Managing, Training and leading members of my National Guard unit with chemical, biological, radiological and nuclear activities.
Certification
Hazmat Certified
Timeline
Residential Officer Inter
6th Judicial District Court
06.2024 - Current
Online Grocery Associate
Walmart
08.2022 - Current
Truck Loader/Forklift Operator
Walmart
08.2021 - 08.2022
Chemical, Biological, Radiological, Nuclear
Army National Guard
08.2020 - Current
Cashier/Food Service Clerk
Hyvee
11.2018 - 08.2021
Bachelor of Arts - Criminology
University of Iowa
Associate of Science - Psychology
University of Iowa
High School Diploma -
Fairfield Highschool
Hazmat Certified
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