Tyson Mitchell
Kansas City,MO
Summary
I am committed to delivering high quality results and becoming a valuable team member. I am energetic, organized and eager to learn. I am seeking a position with an organization that will allow me to expand and develop my skill set.
Overview
1
1
year of professional experience
Work History
Production Team Member
Ford
05.2023 - Current
- Set up, operated and maintained production machinery.
- Operated hoists with precision, minimizing risks of accidents or damage to materials.
- Consistently lifted materials weighing as much as 25-75 pounds.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Worked well in a team setting, providing support and guidance.
- Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
- Achieved timely production targets by effectively managing time and resources within the team.
- Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
- Ensured product quality by conducting thorough inspections at various stages of the production process.
- Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
Commercial Parts Delivery Driver
Autozone
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded vehicle and properly secured items to prevent damage for deliveries.
- Ensured accurate order fulfillment for customer satisfaction, by double-checking parts against invoices before delivery.
- Developed strong relationships with clients through reliable service, fostering repeat business from satisfied customers.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Customer Care Advisor
JC Penney Logistics
- Enhanced customer satisfaction by addressing and resolving concerns in a timely manner.
- Collaborated with team members to enhance overall customer experience and satisfaction levels.
- Exceeded performance metrics consistently, contributing to the team''s overall success.
- Provided exceptional service by understanding customer needs and offering tailored solutions.
- Assisted customers with product knowledge, facilitating informed purchasing decisions.
- Navigated multiple software programs simultaneously to efficiently assist customers with their inquiries.
- Participated in ongoing training sessions to stay updated on company policies, products, and best practices for customer care.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Package Handler
FedEx
- Assembled, sealed, and loaded packages into correct trucks.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Volunteer
Red Racks Thrift Store
- Assisted shoppers in locating specific items, resulting in improved customer experiences and return visits to the store.
- Actively monitored donation intake area to ensure timely processing of incoming items while adhering to quality standards set forth by management staff.
- Contributed to overall store success by consistently achieving performance goals set forth by management in terms of sales revenue, customer service standards, and operational efficiency.
Education
Diploma -
Lee's Summit High School
05.2017
Skills
- Heavy Lifting
- Crane Assembly
- Customer Service
- Problem-solving abilities
- Self-Motivated and Disciplined
- Loading and unloading
- Warehouse Safety
- Problem-Solving
- Assembly and production
- Heavy Equipment Operation
- Hazardous Materials Handling
Timeline
Production Team Member
Ford
05.2023 - Current
Commercial Parts Delivery Driver
Autozone
Customer Care Advisor
JC Penney Logistics
Package Handler
FedEx
Volunteer
Red Racks Thrift Store
Diploma -
Lee's Summit High School
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