TYSON MOORE
Las Vegas,NV
Summary
Known for being results-driven by most but I'm also a very enthusiastic, positive, disciplined individual. I'm always looking to learn, improve and just soak up anything I can to become a better version of myself for everyone around me. I have adopted a team first mentality with whatever Im doing due to managing multiple teams over the years. I have found my knowledge best used spread amongst a team rather than keeping it to myself. I have years of sales and marketing experience at a high level that i hope to continuously improve and work on. At the end of the day Im a guy who may not know the answer right then when you ask, but i guarantee you I will find the answer and I will do whatever it takes to get the results needed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In House Marketing
Wyndham Vacation Ownership
Las Vegas, NV
12.2023 - Current
- Was able to maintain a low gift cost while still getting guests to tour
- Maintained a high show rate on booked tours
- Prepared monthly reports on key performance indicators.
- Provided training sessions to educate staff members on new marketing initiatives.
- Generated leads through email campaigns, cold calls and other outreach efforts.
- Monitored budgeting for all marketing activities and maintained cost efficiency.
- Maintained a database of customers' information and segmented them into groups.
- Collaborated with sales teams to align marketing strategies with sales objectives.
Timeshare Sales Representative
Wyndham Vacation Ownership
Las Vegas, NV
02.2023 - 12.2023
- Showed properties to potential buyers and brokers at open houses and by appointment.
- Conducted one-on-one sales presentations and resort property tours to interested parties.
- Answered owner questions regarding use of properties and location amenities.
- Attended professional training classes and assessments for continuous improvement.
- Handled price objections and used proper closing techniques to generate sales.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Timeshare Sales Representative
Hilton Grand Vacations Club
Las Vegas, NV
05.2021 - 12.2022
- Handled price objections and used proper closing techniques to generate sales.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Networked to build client base and promote products to new and existing clients.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Contacted owners to monitor purchase satisfaction and discuss upcoming promotions.
- Attended professional training classes and assessments for continuous improvement.
- Conducted one-on-one sales presentations and resort property tours to interested parties.
Door Sales Representative
Pest Control Solutions
Phoenix, AZ
12.2020 - 04.2021
- Collaborated with team to develop effective, winning sales strategies.
- Upsold product accessories and warranties to bolster revenues on each sale.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Listened to customers to understand needs and put together optimal solutions.
- Finalized paperwork for sales and service policies to lock in new customers.
- Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
Server
Japanese Restaurant
Phoenix, AZ
08.2020 - 03.2021
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Shift Lead
Raising Cane's Restaurants
Phoenix, AZ
03.2020 - 01.2021
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved customer complaints and reported issues to senior management.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Taught staff upselling techniques to meet revenue targets.
- Held performance reviews to identify and correct areas needing improvement.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Teacher's Assistant
Learning Center
Phoenix, AZ
09.2019 - 02.2020
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Supervised children and participated with children in activities.
- Assisted teachers with lesson preparation and curriculum implementation.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Barista Shift Lead
Starbucks
Battle Ground, WA
11.2018 - 08.2019
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Supported highest standards of conduct and service to support company reputation.
- Arranged merchandise and built eye-catching displays to increase sales.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Highschool Diploma -
Green Valley High School
07.2017
Skills
- Product marketing
- Digital advertising
- Social Media Management
- Market Trends
- Copywriting
- Sales expertise
- Closing deals
- Persuasive Communication
- Time Management
- Sales Techniques
- Team building
- Active Listening
- Expense Tracking
- Lead Generation
- Budget Control
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
Certification
- Timeshare License
Accomplishments
- Was able to create and grow a tik tok account with 0 followers to 141,000 followers in the span of 4 days due to high level marketing strategies
References
References available upon request.
Timeline
In House Marketing
Wyndham Vacation Ownership
12.2023 - Current
Timeshare Sales Representative
Wyndham Vacation Ownership
02.2023 - 12.2023
Timeshare Sales Representative
Hilton Grand Vacations Club
05.2021 - 12.2022
Door Sales Representative
Pest Control Solutions
12.2020 - 04.2021
Server
Japanese Restaurant
08.2020 - 03.2021
Shift Lead
Raising Cane's Restaurants
03.2020 - 01.2021
Teacher's Assistant
Learning Center
09.2019 - 02.2020
Barista Shift Lead
Starbucks
11.2018 - 08.2019
Highschool Diploma -
Green Valley High School
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