Tyson Mercer-Price
Arlington,MA
Summary
Results-oriented professional with a Bachelor's Degree in Business Management (Marketing concentration) from Westfield State University. Proven track record in developing and implementing effective strategies driving growth and operational efficiency. Skilled in leadership, relationship building, and mentoring. Proficient in Microsoft Office Suite and Google Docs. Strong communicator and problem solver with a passion for continuous learning. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Youth Worker & Program Supervisor
City Of Boston (BFYC)
Boston
06.2017 - Current
- Spearhead the development and implementation of comprehensive site work plans, fostering robust relationships with residents, local merchants, courts, police, schools, and community organizations to ensure program success and community engagement
- Oversee technology issues and athletics programming at the community center, leveraging innovative strategies to enhance program offerings and meet the diverse needs of participants
- Act as a liaison between youth and essential neighborhood services and opportunities, facilitating connections and providing support to promote positive outcomes
- Lead professional development initiatives, including organizing and facilitating training sessions, workshops, and staff meetings to enhance team effectiveness and ensure alignment with program objectives
- Supervise and mentor a diverse group of 30-50 youth annually, providing guidance, support, and progressive direction through programs such as the Superteen Program and Summer Employment Program (DYEE), fostering personal and professional growth.
Direct Care
Communities For People
09.2012 - Current
- Collaborate closely with at-risk adolescents in community-based programs, implementing individualized service plans tailored to maximize self-sufficiency and well-being
- Advocate for clients, attending appointments, court hearings, and other essential engagements, and compiling detailed weekly reports on client progress and status
- Assist clients in preparing and following treatment plans, providing support and guidance throughout the process to promote positive outcomes
- Accompany clients to doctor's appointments, dental appointments, and court appearances, ensuring they receive necessary care and support
- Hold certifications in DYS, CPI, CPR, and MAP (Medication Administration), leveraging expertise to provide high-quality care and support to clients
- Play a pivotal role in guiding young men through the early stages of independent living, focusing on life skills development, education, and employment readiness.
Child Care Group Leader
YMCA
11.2011 - 04.2012
- Coordinated engaging before and after-school programs for children aged 5-13, fostering a safe, inclusive, and stimulating environment for learning and play
- Provided individualized support with homework and facilitated enriching activities to promote academic success and personal development
- Demonstrated sensitivity and adaptability in working with children with disabilities, ensuring they were fully included in all activities and experiences
- Organized and led special events and camps during school breaks, offering a diverse range of activities to keep children engaged and entertained
- Supported elementary and middle school children during school breaks, providing continuity of care and enrichment opportunities outside the traditional school setting.
Technology Lab Tranier
Westfield State University
10.2009 - 05.2011
- Worked closely with faculty to develop Professors' expertise in utilizing Blackboard and Plato for online instruction
- Managed the organization of the office and maintained efficient computer operations
- Created educational projects for optimized student learning on online platforms.
Global Marketing Intern
Hasbro Toy Company
07.2010 - 08.2010
- Developed and implemented best practices based on comprehensive market research, contributing to the success of marketing campaigns and product launches
- Managed forecasting and localization plans for multiple international markets, ensuring accurate delivery and localization of products to meet diverse customer needs
- Collaborated effectively with global teams, participating in conference calls and meetings to coordinate projects and initiatives across multiple countries
- Played a key role in executing a movie campaign for 'Cars 2,' contributing to the successful promotion and marketing of the film and related products
- Developed a deep understanding of the toy and game manufacturing process for all brands, enhancing product knowledge and marketing effectiveness.
Toll Collection Intern
Massachusetts Turnpike Authority
Weston
07.2010 - 08.2010
- Provided exceptional customer service to motorists at the Weston toll booth, handling cash transactions and maintaining accurate records
- Developed strong communication and interpersonal skills while interacting with a diverse range of customers
- Assisted in the organization and management of toll collection operations, ensuring efficiency and accuracy in daily tasks
- Acted as a liaison between drivers and management, addressing inquiries and resolving issues promptly and professionally.
Business Office Intern
Massachusetts Turnpike Authority
Boston
07.2009 - 08.2009
- Assisted with day-to-day operations in the business office, gaining valuable insight into administrative processes and procedures
- Collaborated with team members on various projects, including office organization and system maintenance
- Conducted research and analysis to support decision-making processes within the organization
- Participated in meetings and training sessions to expand knowledge of business practices and industry standards.
Education
Real Estate
Lee Institute of Real Estate
Boston, MA06-2024
Bachelor's Degree - Business Management, Marketing
Westfield State University
Westfield, MA05-2013
High School Diploma -
Cathedral High School
Boston, MA06-2007
Skills
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Google Docs
- Organizational and Time Management
- Communication
- Problem-solving and Critical Thinking
- Teamwork
- Project Management
- Data Analysis and Reporting
- Adaptability and Flexibility
- Leadership
- Continuous Learning and Professional Development
- Conflict de-escalation
- Youth development
Activities
- Finalist, Harold Grinspoon Foundation Elevator Pitch
- Member, Third World Organization
- Technology Office Employee/Manager
- Founder, Entrepreneurship Club at Westfield State University
References
REFERENCES AVAILABLE UPON REQUEST
Certification
- First Aid/CPR
- Medication Administration Program Training - 2023
Timeline
Youth Worker & Program Supervisor
City Of Boston (BFYC)
06.2017 - Current
Direct Care
Communities For People
09.2012 - Current
Child Care Group Leader
YMCA
11.2011 - 04.2012
Global Marketing Intern
Hasbro Toy Company
07.2010 - 08.2010
Toll Collection Intern
Massachusetts Turnpike Authority
07.2010 - 08.2010
Technology Lab Tranier
Westfield State University
10.2009 - 05.2011
Business Office Intern
Massachusetts Turnpike Authority
07.2009 - 08.2009
Real Estate
Lee Institute of Real Estate
Bachelor's Degree - Business Management, Marketing
Westfield State University
High School Diploma -
Cathedral High School
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