Tyson Smith

• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Tested vehicle components and systems to identify issues.
• Was offered foreman position of half the technicians in the shop, when leaving for current position

Managed lube and tire shop operations, overseeing a team of 3 to 6 technicians.

Performed lube and tire services, addressing lighter duty repairs when workloads increased.

Supported fellow technicians with lighter duty tasks during busy periods.