Tyson Utley
Bowie,MD
Summary
At Pointer Ridge Swim and Racket Club, I excelled as a Lifeguard Instructor and Assistant Manager, enhancing pool safety and swimmer satisfaction through innovative training programs and exceptional first aid care. My expertise in water rescue techniques and ability to foster a positive learning environment led to significant professional growth among staff.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Pointer Ridge Swim And Racket Club
05.2022 - Current
- Provided mentorship to junior instructors, guiding their professional growth throughout their employment
- Increased patron satisfaction by addressing concerns and providing exceptional customer service
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Enhanced overall pool safety through effective communication with staff and patrons
- Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed
- Developed engaging lesson plans for various age groups to teach essential water safety skills effectively
- Built trust and rapport with students of all ages, fostering a positive learning environment during lessons
- Expanded program offerings by continuously updating certifications and qualifications as a Lifeguard Instructor
- Shifted between formal and informal methods of teaching to keep students engaged.
- Taught daily swim instruction to students varying in ages and skill levels.
Lifeguard
Pointer Ridge Swim And Racquet Club
05.2021 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Educated patrons on safety protocols and enforced safety rules.
Lifeguard Assistant Manager
Pointer Ridge Swim and Racket Club
05.2021 - Current
- Evaluated lifeguard performance regularly, providing constructive feedback on areas of improvement to maintain high skill levels among staff members
- Enhanced swimmer safety by implementing rigorous lifeguard training programs and drills
- Provided exceptional first aid care to injured patrons, minimizing potential complications through swift and accurate treatment
- Collaborated with management to develop strategies for reducing risk factors at the facility, contributing to a safer environment for patrons
- Enforced facility rules consistently for the well-being of all patrons while maintaining a positive atmosphere at the pool area
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes
- Conducted routine equipment checks, maintaining all rescue gear in excellent working condition for emergency use
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques
- Assisted in hiring and training new lifeguard staff members, promoting a cohesive team atmosphere that prioritized safety and professionalism.
Education
High School Diploma -
Bowie High School
Bowie, MDBachelor of Behavioral Science: Psychology -
Towson University
Baltimore, MD05.2026
Skills
- Public Safety Awareness
- Physical Fitness
- Injury Prevention
- Water rescue techniques
- First Aid Expertise
- Pool Maintenance
- Rescue Equipment Operation
- Lifeguard training
- Oxygen Administration
- Instructional Abilities
- Positive Learning Environment
- Classroom Management
Timeline
Swim Instructor
Pointer Ridge Swim And Racket Club
05.2022 - Current
Lifeguard
Pointer Ridge Swim And Racquet Club
05.2021 - Current
Lifeguard Assistant Manager
Pointer Ridge Swim and Racket Club
05.2021 - Current
High School Diploma -
Bowie High School
Bachelor of Behavioral Science: Psychology -
Towson University
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