Summary
Overview
Work History
Skills
Timeline
Generic

Tyrone Williams

Taunton,MA

Summary

Proven leader and innovator, excelled at Mass Mobile Solutions LLC by boosting customer satisfaction and enhancing profitability through strategic marketing and efficient inventory management. Skilled in financial management and relationship building, demonstrated exceptional ability to develop client accounts and maintain competitive edge. Achieved significant results without exceeding a single numerical percentage, showcasing a blend of hard and soft skills. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Owner

Mass Mobile Solutions LLC
02.2013 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Implemented efficient systems for inventory management, order processing, and shipping logistics.
  • Maintained inventory of necessary expendables, parts and supplies.
  • Developed division business plan to support corporate goals for total inventory, turn rates and aged inventory.
  • Reduced inventory costs with effective inventory management and timely clearance of slow-moving items.
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Developed advertising strategies for improved product visibility and increased sales.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Educated customers on proper device care and usage to minimize future repairs or malfunctions.
  • Completed quality and fraud inspections on cell phones.
  • Maintained a clean and organized workspace, leading to increased efficiency and productivity.
  • Safely performed delicate soldering tasks when working with intricate components that required precision handling.
  • Provided exceptional customer service through clear communication regarding repair timelines, costs, and expectations.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing cell phone issues.

Orthotic Technician

Boston Brace
04.2011 - 12.2014
  • Optimized patient mobility with thoughtful design considerations that accounted for individual functionality requirements.
  • Expedited processing times while maintaining accuracy during the documentation of relevant data within electronic health records systems.
  • Ensured regulatory compliance by staying current with industry advancements, guidelines, and best practices.
  • Minimized discomfort for patients, employing careful techniques when taking casts or measurements for custom-fit devices.
  • Demonstrated adaptability in working with diverse materials such as thermoplastics, foams, metals, and fabrics during orthotic production processes.
  • Assisted colleagues in troubleshooting complex cases, offering insights from past experiences to resolve challenges successfully.
  • Upheld strict confidentiality standards when handling sensitive patient information throughout the entire treatment process.
  • Contributed positively to team dynamics through consistent collaboration efforts aimed at enhancing overall productivity levels.
  • Promoted a safe work environment by adhering to safety protocols during all stages of device fabrication and modification.
  • Improved patient comfort by designing and fabricating custom orthotic devices tailored to individual needs.
  • Supported continuous improvement efforts by participating in ongoing education opportunities related to the field of orthotics.
  • Maintained high-quality standards for orthotic devices through meticulous attention to detail in fabrication processes.
  • Streamlined workflow by organizing and maintaining a clean and efficient workspace, ensuring timely completion of tasks.
  • Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
  • Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
  • Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.

Orthodontic Laboratory Technician

Dickerman Dental Prosthetics
08.2009 - 01.2011
  • Reduced production time for dental appliances by streamlining workflow processes and improving communication with dentists.
  • Enhanced patient satisfaction by providing excellent orthodontic appliance fabrication and repair services.
  • Ensured accuracy of orthodontic appliances by meticulously following prescription instructions from dental professionals.
  • Communicated effectively with team members to coordinate work tasks efficiently while maintaining a harmonious workplace atmosphere.
  • Adhered to strict safety procedures when handling chemicals or hazardous materials used during appliance fabrication processes.
  • Implemented quality control measures to ensure consistency in all products produced within the lab, reducing instances of product defects or inaccuracies.
  • Maintained a clean, organized, and safe laboratory environment to ensure efficient work processes and compliance with industry standards.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Adhered to specifications to craft well-fitting appliances.
  • Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.

Gas Station Customer Service Representative

Gulf Gas Station
12.2007 - 09.2009
  • Assisted in inventory management, resulting in optimized stock levels and reduced waste.
  • Developed strong rapport with regular customers; fostering long-term relationships beneficial to the business.
  • Implemented cash-handling procedures that reduced discrepancies in daily financial reports significantly.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained inventory of all saleable items.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Managed cash drawer and financial transactions to maintain accurate store accounts.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.

Skills

Business administration

Timeline

Owner

Mass Mobile Solutions LLC
02.2013 - Current

Orthotic Technician

Boston Brace
04.2011 - 12.2014

Orthodontic Laboratory Technician

Dickerman Dental Prosthetics
08.2009 - 01.2011

Gas Station Customer Service Representative

Gulf Gas Station
12.2007 - 09.2009

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Tyrone Williams