Ty'Tiana Banks
Hazlehurst,MS
Summary
Diligent Warehouse Associate offering 2 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Freight Handler
Walmart Distribution Center
Brookhaven, MS
03.2021 - Current
- Loaded and unloaded trucks.
- Attached labels to finalized products before shipment.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Customer Service Representative
Teleperformance
Remote
11.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Hazlehurst High School
Hazlehurst, MSSkills
Trailer Unloading
Performance Goals
Materials Handling Safety Training
General Housekeeping
Warehouse Safety
Professional Telephone Demeanor
Online Chat
High-Volume Environments
Documenting Calls
Certification
Certified Medical Assistant
Timeline
Certified Medical Assistant
11-2023
Freight Handler
Walmart Distribution Center
03.2021 - Current
Customer Service Representative
Teleperformance
11.2020 - 04.2021
High School Diploma -
Hazlehurst High School