Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Party Host
Malibu Jacks
Louisville , Ky
03.2025 - Current
Decorated and set tables in accordance with party themes and age groups.
Planned parties according to customer specifications.
Directed guests to correct areas for eating, dancing, and other services.
Help guests check into party space.
Tend to Party Hosts’ needs.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Supervised children's activities, maintaining happiness, safety and well-being.
Cashier
Publix
Louisville, KY
12.2023 - 06.2024
Trained new team members in cash register operation, stock procedures, and customer services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Scanned merchandise using point-of-sale system for accurate purchase totals
Operated cash register or POS system to receive payment by cash, check and credit card.
Maintained work area and kept cash drawer organized.
Offered customers carry-out service at completion of transaction.
Built and maintained productive relationships with employees.
Games Host
Kentucky Kingdom And Hurricane Bay
Louisville, KY
05.2023 - 10.2023
Explain and demonstrate different games to customers.
Handled customer requests and complaints quickly to improve overall service.
Accurately handled money.
Sold tickets and collected additional fees from customers for special services.
Interacted with guests to encourage play and explained rules of each game.
Education
High School Diploma -
Presentation Academy
Louisville, KY
05-2024
Some College (No Degree) - Health Administration
Flordia A&M University
Tallahassee, FL
Some College (No Degree) - Health Administration
Jefferson Community And Technical College
Louisville, KY
05.2025 - Current
Skills
Drawer balancing
Returns processing
Product restocking
POS system operations
Customer service
Customer assistance
Patience and empathy
Reservation setting
Venue capacity management
Catering
Guest relations
Guest service
Decorating
Party management
Affiliations
Volunteer work- Gardening and Reading to children
Assisting coaching Jeffersontown Highschool Cheerleading team