Tytiana Silmon
Cedar Hill,TX
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
Work History
Waitress
Saltgrass Steakhouse
Cedar Hill, Texas
12.2022 - 07.2023
- Interacted with patrons, offering menu selections.
- Ensured smooth guest seating experience at both tables and booths.
- Managed a high volume of customer orders, ensuring accurate delivery of requested food and drinks.
- Maintained communication with customers throughout the meal service to address any concerns and ensure customer satisfaction.
- Ensured continuous availability of beverages for customers.
- Addressed customer inquiries regarding menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Assisted in table bussing during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Calculated charges, issued table checks and collected payments from customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Informed customers about specials, upselling additional food and drink items.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Stocked server areas with supplies before, during and after shifts.
- Suggested additional items to customers to increase restaurant sales.
- Reviewed daily specials, menu changes and service specifications.
- Collected tickets and followed proper cash-handling procedures.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Filled condiments and napkin containers during slack periods.
- Responded to ad hoc cleaning duties at end of shift.
- Garnished dishes and beverages to serve visually appealing menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Set up tables in between patrons to reduce wait times.
- Prepared checks, itemizing total meal costs and taxes.
Warehouse Lead
Summit Racing Equipment
Arlington, TX
09.2018 - 03.2021
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Coordinated daily operations within the warehouse, including receiving, picking, packing, shipping, and returns processing.
- Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Performed cycle counts to verify physical stock against system-generated data.
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
- Maintained compliance with OSHA regulations in regards to workplace safety standards.
- Provided feedback on improvement opportunities within the warehouse environment.
- Cooperated with other departments throughout organization when needed in order to achieve desired results.
- Used computer and company software to enter shipment and inventory records.
- Loaded and unloaded trailers with care and efficiency.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Staged and sorted products for loading.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Maintained inventory records with timely updates.
- Operated forklifts or pallet jacks to transport items.
- Protected company inventory by maintaining and organizing storage areas.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Utilized forklift to move inventory items.
- Completed daily document logs to track shipments and inventory.
- Removed damaged products from outgoing shipments during final inspections.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Palletized boxes to increase movement and shipment efficiency.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Operated forklift and pallet jack to transport heavy loads.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packaged items with appropriate materials to prevent damage during shipping.
- Read orders to verify attributes and quantities of merchandise.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Placed products on conveyors for final wrapping and shipment.
- Stamped price tags on merchandise, referring to official price lists.
- Compared merchandise invoices to items actually received.
Education
High School Diploma -
Juan Seguin
Arlington05-2016
Skills
- Guest Relations Management
- High-volume dining
- Order Accuracy
- Safe Food Handling
- Complex Problem-Solving
Affiliations
- Private Chef
- Uber Driver
- Media Developer
- Freelance Poet
Timeline
Waitress
Saltgrass Steakhouse
12.2022 - 07.2023
Warehouse Lead
Summit Racing Equipment
09.2018 - 03.2021
High School Diploma -
Juan Seguin
Similar Profiles
Chris OdenyChris Odeny
Bartender Supervisor at Saltgrass SteakhouseBartender Supervisor at Saltgrass Steakhouse
Jonathan NittiJonathan Nitti
Server at Saltgrass SteakhouseServer at Saltgrass Steakhouse
Brandon McClelonBrandon McClelon
Waiter at Saltgrass SteakhouseWaiter at Saltgrass Steakhouse