Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TyTianna Staton-Fuller

Newport News,VA

Summary

Dedicated healthcare professional with experience in remote patient intake, telehealth support, Medicaid enrollment, and customer service. Skilled in EMR documentation, eligibility verification, HIPAA compliance, and coordinating care in fast-paced healthcare environments. Recognized for strong communication, attention to detail, and the ability to work independently while providing high-quality support to patients and providers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Maximus
Newport, VA
12.2017 - 03.2021
  • Successfully provided remote customer support and Medicaid enrollment assistance to clients across multiple locations while maintaining high productivity and service standards.
  • Educated clients on healthcare coverage options, eligibility criteria, and required documentation.
  • Demonstrated strong self-management, time management, and problem-solving skills while working remotely with minimal supervision.

Registered Medical Assistant

Sentara Medical Group
Williamsburg, VA
06.2021 - 05.2025
  • Administered patient care, including vital sign monitoring and medical history documentation.
  • Assisted healthcare providers with examinations and procedures to ensure efficient workflow.
  • Managed electronic health records, ensuring data accuracy and confidentiality compliance.
  • Conducted remote patient intake and rooming procedures for telehealth appointments, including verifying demographics, insurance information, medical history, medications, and chief complaints.

Registered Medical Assitant

Riverside Medical Group
Newport News, VA
06.2025 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient intake, ensuring accurate collection of medical histories and information.
  • Administered vaccinations and medications under supervision, adhering to safety protocols.
  • Maintained organized and sanitized clinical environments, following infection control guidelines.

Education

Diploma - Medical Assisting

Centura College
Hampton
05-2021

Associate of Science - Health Sciences

South College
Knoxville, TN
12-2022

Bachelor of Science - Nursing

Chamberlain College of Nursing
Tysons Corner, VA
07-2027

Skills

  • Medical terminology
  • Customer service
  • EMR systems
  • Data Entry
  • Phlebotomy
  • Inbound and Outbound Calling

Certification

  • RMA
  • BLS
  • CPR

Timeline

Registered Medical Assitant

Riverside Medical Group
06.2025 - Current

Registered Medical Assistant

Sentara Medical Group
06.2021 - 05.2025

Customer Service Representative

Maximus
12.2017 - 03.2021

Diploma - Medical Assisting

Centura College

Associate of Science - Health Sciences

South College

Bachelor of Science - Nursing

Chamberlain College of Nursing