Summary
Overview
Work History
Education
Skills
Timeline
Generic

TyTiara Windom

Miramar,FL

Summary

Dynamic professional with a proven track record in security and customer service, notably with Allied Universal Security Services. Excelled in emergency response and conflict de-escalation, enhancing safety and client satisfaction. Skilled in CCTV surveillance and fostering positive relationships, demonstrating superior customer service and problem-solving abilities. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Universal Security Services
08.2022 - 06.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Macy

Loss Prevention
02.2020 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Front Desk Manager

Super 8
02.2019 - 08.2020
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

Sales Associate

Walmart
03.2017 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

South Dade South Senior High School
Homestead, FL
06-2013

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • Detail Oriented
  • Superior customer service
  • Surveillance
  • Emergency Response
  • Access Control
  • Patrol operations
  • Complex Problem-Solving
  • Conflict de-escalation

Timeline

Security Officer

Allied Universal Security Services
08.2022 - 06.2024

Macy

Loss Prevention
02.2020 - 09.2022

Front Desk Manager

Super 8
02.2019 - 08.2020

Sales Associate

Walmart
03.2017 - 12.2018

High School Diploma -

South Dade South Senior High School
TyTiara Windom