Tytiyonna Nesmith
Jacksonville,FL
Summary
Determined and hardworking professional with many years of experience assisting customers with different types of services and payment collection. Expert at operating cash register, quickly making accurate change and answering customer questions. Outgoing team player with leadership skills when supporting and interacting with coworkers. Reliable individual with strong communication skills and ability to handle challenging situations efficiently highlighted.
Overview
3
3
years of professional experience
Work History
Parking Cashier
ASM Global
Jacksonville, FL
02.2024 - Current
- Assisted customers with payment processing using cash, credit cards, or gift cards.
- Maintained accurate records of all daily transactions.
- Provided courteous customer service while resolving customer complaints or concerns.
- Responded quickly to emergency situations by alerting management when necessary.
FITNESS CENTER STAFF MEMBER
Florida State College at Jacksonville
Jacksonville, USA
10.2023 - Current
- Addressed customer concerns and complaints and resolved issues promptly
- Cleaned equipment and facilities regularly to keep them in top condition
- Reacted quickly to emergencies, carrying out shut-down and evacuation procedures
CUSTOMER SERVICE ASSOCIATE
Domino's Pizza
Jacksonville, USA
02.2023 - 09.2023
- Trained new associates on store programs and policies
- Exceeded expectations when assisting customers
- Completed sales payments, refunds, and exchanges, and issued store credit
- Remained calm, composed and polite to deescalate aggressive customer behavior
CASHIER
Popeyes Louisiana Kitchen
Jacksonville, USA
09.2021 - 01.2023
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Cleaned and sanitized checkouts and other high-touch surfaces
- Greeted customers with prompt and friendly service
ASSISTANT STORE MANAGER
Family Dollar
Jacksonville, USA
06.2022 - 09.2022
- Addressed customer service issues with detailed and timely responses to escalated complaints
- Interacted with customers on sales floor to build rapport and offer product expertise
- Trained employees on store policies, sales techniques and new procedures
Education
Associate of Arts - Graphic And Digital Design
Florida State College At Jacksonville
Jacksonville, FL05-2025
Skills
- Cleaning and sanitation
- Guest services
- Schedule oversight
- Customer service excellence
- POS systems
- Food safety
- Multitasking proficiency
- Strong work ethic
- Flexible schedule
- Time management
Languages
- English, Fluent
Affiliations
- Women's Cross Country team at FSCJ
- PTK Honor Society
- Service Hours
- musician
Timeline
Parking Cashier
ASM Global
02.2024 - Current
FITNESS CENTER STAFF MEMBER
Florida State College at Jacksonville
10.2023 - Current
CUSTOMER SERVICE ASSOCIATE
Domino's Pizza
02.2023 - 09.2023
ASSISTANT STORE MANAGER
Family Dollar
06.2022 - 09.2022
CASHIER
Popeyes Louisiana Kitchen
09.2021 - 01.2023
Associate of Arts - Graphic And Digital Design
Florida State College At Jacksonville
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